At Riot, we believe Quality is a set of values, practices, and behaviors that inform every part of the development process. By honing our craft of quality and demonstrating cross-discipline partnerships we help Riot sustainably craft excellent experiences for players, globally.

As a Senior Manager of Quality Assurance on VALORANT for the Cross VALORANT Experiences Area, you will holistically own end to end quality for a group of products as a part of a large cross functional development team of teams. You will directly influence the quality of experiences surrounding VALORANT as a game, actively working with cross discipline leaders to align on quality goals across these. You will shape, promote, and drive the vision of quality assurance across Cross VALORANT Experiences Area so that, "Gamers worldwide know that every experience they have with Riot will be a quality experience." You will report into the Director of Quality for the VALORANT franchise.

Responsibilities:

Own the overall quality strategy for the Cross VALORANT Experiences products
Managing QA efforts across the products with support from BU QA leadership
Be accountable for the efficiency and efficacy of QA throughout the Cross VALORANT Experiences
Build, develop and maintain a world-class QA organization
Manage QA Managers and/or QA individual contributors
Partner with other craft leaders to influence craft and product strategies
Support QA Department goals and objectives through product implementation

Required Qualifications:

8+ years Quality Assurance Experience, with at least 2 years in a leadership role
Experience working with senior leadership to manage budgets and headcount
Experience establishing quality metrics that influence strategy and drive change
Experience creating test strategies for features in and around games
Experience setting strategic goals for teams to execute
Experience managing performance of embedded QA professionals
Experience working with remote testing teams

Desired Qualifications:

ISTQB Foundation Level.
ISTQB Agile Tester or ICAgile Agile Testing (ICP-TST)
ISTQB Advanced Test Manager
Experience managing managers
Experience working on technical teams working on around game experiences
Experience working on team that collaborates closely with other teams to ensure successful delivery and implementation of their work

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in gaming

(Los Angeles Only) Base salary range between $178,800.00 - $249,200.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.
(Mercer Island only) Base salary range between $178,800.00 - $249,200.00 USD + incentive compensation + equity + 401K with company match + medical, dental, vision, and life insurance + short and long-term disability + open PTO.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance relating to an applicant's criminal history (LAMC 189.00).