Senior Software Engineer, Infrastructure

Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 162 million registered learners as of September 30, 2024.

Coursera partners with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

As a Senior Software Engineer in our team, you will play a critical role in designing, implementing, and maintaining our highly available, scalable, and fault-tolerant infrastructure on AWS. You will be a part of the Hand-on-Learning software engineering team based in North America to ensure the reliability, performance, and scalability of our Coursera Labs applications and services. This position requires a strong sense of ownership, technical expertise, communication skills, ability to work both independently and collaborate with engineers in a different time zone.

Responsibilities:

• Architect solutions to scale up and maintain a system already running thousands of on-demand student Docker containers concurrently from over 1 TB of course Lab images.
• Manage services, networks, storage, deployment, security, and monitoring in AWS.
• Keep disaster recovery components ready for use and participate in disaster simulations.
• Tune Linux instances to maximize performance and stability while minimizing hosting costs.
• Design processes to automate software updates.
• On-call to analyze failures, create technically detailed JIRA tickets, and restore production systems.
• Assist with maintaining environments for software development and QA.
• Work with other engineers on the team to improve software performance, stability, and diagnostics collection.
• Automate deployment, testing, and configuration management using tools like Jenkins
• Monitor for trends in usage that will require hosting/instance/pricing adjustments.
• Stay up-to-date with emerging technologies and industry trends to drive continuous improvement of our infrastructure and processes

Basic Qualifications:

• 5+ years of experience working in SRE, Infrastructure, or DevOps roles, with a focus on AWS
• Deep understanding of AWS services such as EC2, CloudFormation, CodeDeploy, etc
• Proficiency in at least one programming language (Python, Go, Java, etc.).
• Deep knowledge of Docker.  
• Strong experience with infrastructure automation tools such as Terraform
• Technical diagnostics at the application, Linux system, and cloud levels
• Excellent communication and collaboration skills,
• Strong problem-solving and analytical skills, with the ability to work independently and as part of a team

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