As a Trek Service Technician, you'll be responsible for troubleshooting repairs and servicing various types of bicycles. You'll work with both new and existing models, building relationships with customers and ensuring their bikes are in top condition.  The role requires stellar customer service skills, a willingness to learn, and a positive team-oriented approach.  While prior mechanic experience is a plus, it's not required; Trek provides training. Responsibilities include diagnosing and fixing bike issues, interacting with customers, and maintaining a clean and organized workspace. You'll contribute to the overall success of the store by providing excellent service and building customer loyalty.

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<div data-automation-id="jobPostingDescription" class="css-dkwwz"><h2>A bit about us&nbsp;</h2>Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us! &nbsp;<h2>Job Location</h2>Trek Store North RaleighSummary<h2>Job Description</h2>As a Trek Service Technician, no one day is the same as the last. This job is all about caring for bikes so their owners love riding them. You’ll troubleshoot repairs and service all kinds of bikes, and you’ll be the first to have your hands on brand new models before they hit the sales floor. Most importantly, you’ll build relationships with people who trust you to keep their gear running flawlessly.We’re looking for a teammate with stellar customer service chops, a willingness to learn, and a real motivation to build skills as a technician. So, if you’ve already worked as a mechanic, that’s great. But if not, we’ll train you.What you’ll bring to the team<ul><li>Self-motivation, a positive, team-focused mentality, plus a willingness to pitch in on any task</li><li>Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days</li><li>Top-notch communication skills</li><li>Impressive attention to detail and a love for tinkering ‘til you figure it out.</li><li>Eagerness to learn the ins and outs of servicing bicycles</li><li>A desire to continually learn proper service methods and new technologies</li><li>Prior mechanic experience is not required!</li></ul>Trek Benefits•&nbsp;&nbsp; &nbsp;Flexible and fun company culture •&nbsp;&nbsp; &nbsp;Competitive health care -- PPO &amp; HDHP medical plan options •&nbsp;&nbsp; &nbsp;Flexible Spending Accounts (FSA) •&nbsp;&nbsp; &nbsp;401(k) with match and Employee Stock Ownership Plans (ESOP) •&nbsp;&nbsp; &nbsp;Tuition Reimbursement up to $15,000! (Undergraduate &amp; Masters programs) •&nbsp;&nbsp; &nbsp;Employee discounts on all product •&nbsp;&nbsp; &nbsp;Deep partner retail discountWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws.&nbsp; This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links: E-Verify Participation Poster: <a rel="noopener noreferrer" target="_blank" href="https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf">English / Spanish</a> E-Verify Right to Work Poster: <a rel="noopener noreferrer" target="_blank" href="https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf">English</a> | <a rel="noopener noreferrer" target="_blank" href="https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf">Spanish</a></div>

Service Technician - Part Time