Solutions Marketing Manager

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

At Diligent, we empower leaders to turn risk into a strategic advantage. As a Solutions Marketing Manager, you’ll play a critical role in shaping and telling the story of how our AI-powered platform solves today’s most urgent governance, risk, compliance, audit, and ESG challenges for the world’s most influential organizations. 

This is a strategic, hands-on role ideal for a storyteller with a passion for translating complex solutions into compelling messaging that resonates with buyers across industries and roles. 

Our in-office policy requires a minimum of 50% attendance each month fostering collaboration and team connection in person, while still offering the flexibility to work from home.

What You'll Do

• Craft powerful narratives: Develop positioning and messaging that clearly communicates the value of Diligent's solutions—especially how AI and automation are transforming governance, risk, and compliance
• Create high-impact content: Bring stories to life through solution briefs, customer case studies, sales presentations, web copy, videos, and more. Tailor content to the buyer journey, use case, and industry. 
• Support go-to-market strategy: Collaborate with Product Marketing, Product Management, Sales, and Enablement to build integrated launch plans for new solutions and product capabilities. 
• Drive adoption of messaging and tools: Partner with Sales and Customer Success to ensure content and messaging are leveraged consistently across touchpoints and that teams are equipped with the assets they need to win. 
• Activate vertical and persona-specific strategies: Understand the priorities and pain points of key industries and buyer personas. Translate this knowledge into tailored messaging and enablement materials. 
• Measure and refine: Monitor the performance and adoption of content and campaigns, and use those insights to continuously optimize messaging and asset strategy. 

What We're Looking For

• 7+ years in Solutions Marketing, Product Marketing, or a related function in B2B SaaS
• Proven success translating complex products—particularly AI-powered or automated solutions—into compelling customer stories 
• Deep understanding of the B2B buyer journey, especially in regulated industries (finance, government, healthcare, etc.) 
• Strong portfolio of marketing content (narratives, briefs, videos, or customer stories) 
• Excellent communication and storytelling skills—both written and visual 
• Experience working cross-functionally with Sales, Product, Enablement, and Demand Gen 
• Proficiency with AI tools for content creation, research, or analysis (e.g., ChatGPT, Jasper, Writer, Tableau Pulse, etc.) 
• Self-starter with strong project management skills and a bias for action 
• Familiarity with marketing technologies (e.g., Highspot, Marketo, Salesforce) and performance metrics 
• Bonus: Experience with GRC, audit, compliance, or governance-related technologies

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}