Sr. Engineer
Job Summary
Job Description
The Senior Engineer position at Wind River involves working in an external customer-facing technical support role. The responsibilities include troubleshooting complex technical issues, utilizing excellent written and verbal communication skills, and possessing fundamental L2/L3 networking knowledge. The role requires the ability to work in a dynamic, high-pressure environment and manage numerous customer issues simultaneously. Additional skills that are considered a plus include experience with Docker, Kubernetes, ELK stack, Telecommunication Providers, and scripting languages like Ansible, Bash, and Python.
Must have:
- Bachelor’s degree in Computer Science, Engineering, or similar.
- Experience in a customer-facing technical support role.
- Experience troubleshooting complex technical issues.
- Excellent written and verbal communication skills in English.
- Fundamental L2/L3 networking knowledge (network stacks, etc.).
- Experience working with Linux.
- Ability to work in a dynamic, high-pressure environment.
- Ability to manage and prioritize numerous customer issues.
Good to have:
- Experience with Docker and Kubernetes.
- Experience with ELK stack.
- Experience working with Telecommunication Providers.
- Experience with scripting: Ansible, Bash, Python.
10 skills required
Job Details
Description
- Bachelor’s degree in a technical field: Computer Science, Engineering, or similar
- Experience working in an external customer facing technical support role
- Experience troubleshooting complex technical issues
- Excellent written and verbal communication skills in English
- Fundamental L2/L3 networking knowledge: network stacks, switching, routing, firewalls, etc.
- Experience working with Linux
- Ability to work in a dynamic, high pressure customer facing environment
- Ability to manage and prioritize numerous customer issues simultaneously.
Additional Skills Considered a Plus
- Experience with Docker and Kubernetes
- Experience with ELK stack
- Experience working with Telecommunication Providers
- Experience with scripting: Ansible, Bash, Python
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