Strategic Engagements Lead

3 Hours ago • 7 Years + • $170,000 PA - $240,000 PA

Job Summary

Job Description

As a Strategic Engagements Lead, you will build and scale customer-facing engagements, acting as a player-coach. This includes leading client projects, managing relationships, and driving execution. You will be accountable for driving results with strategic clients, scoping and delivering for GenAI customers, and ensuring high-quality, on-time delivery in partnership with Snorkel teams. You will also oversee project financials, codify best practices, and build a high-performing Engagement Management team.
Must have:
  • 7+ years experience in technical account management
  • Proven track record driving customer outcomes
  • Experience leading scoping & execution for complex GenAI projects
  • Strong presentation / communication skills
  • Ability to manage team members
Perks:
  • Comprehensive medical, dental, and vision plans
  • Yearly wellness stipend
  • 401k program
  • Parental leave program (up to 20 weeks)

Job Details

We’re on a mission to democratize AI by building the definitive AI data development platform. The AI landscape has gone through incredible change between 2016, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

We are seeking a founding Strategic Engagements Lead to build and scale our customer-facing engagements. This role requires an individual who is ready to step in immediately as a player-coach—leading client projects, managing relationships, and driving execution—while simultaneously laying the foundation for a team that will own this function in the future.

You will be accountable for owning and driving results with our most strategic clients. You will scope and drive delivery for GenAI customers to ensure expansion and growth in the account. In doing so, you’ll work on delivering pilots and complex datasets at the frontier of GenAI— working with Snorkel teams to ensure high quality & on-time delivery. In this highly-cross functional role, you’ll serve as the critical interface between customer and Snorkel teams across operations, engineering, product, and research.

You’re someone who isn’t afraid of blank space as you embrace scrappiness, experimentation, and quick iteration. You’ll report to the Head of the DaaS, and you’ll have the ownership and agency to build from the ground up as a founding team member of this rapidly scaling business.

Responsibilities 

  • Lead and execute critical / strategic client engagements, working to understand their business needs, challenges, and opportunities
  • Manage long-term success and expansion of customer accounts by anticipating risks and proactively driving towards strategic customer alignment.
  • Lead technical scoping and execution frontier GenAI projects in partnership with operations, product, and engineering teams.
  • Oversee project financials, budgets, and forecasts, ensuring alignment with business goals.
  • Codify best practices, methodologies, and operational frameworks for Engagement Management.
  • Identify key competencies and structure needed to build a high-performing Engagement Management team.
  • Recruit, train, and mentor future Engagement Managers, ensuring they are set up for success.
  • Define key metrics, governance structures, and execution models to drive client satisfaction and internal efficiency.

Qualifications

  • 7+ years experience in technical account management, customer facing roles, and data labeling/delivery
  • Proven track record driving customer outcomes including pilot wins/expansions and strategic project deliver
  • Experience leading scoping & execution for complex GenAI projects and data pipelines 
  • Executive presence in front of customers & strong presentation / communication skills; the ability to become a trusted partner/advisor to customer
  • Ability to manage of team members for individual project engagements, growing + building a team of world-class engagement managers

The salary range for this position based in the San Francisco Bay Area is $170,000.00 - $240,000.00. All offers include equity compensation in the form of employee stock options.

Be Your Best At Snorkel
 
Snorkel AI is on a mission to make machine learning practical for everyone, and it starts with building a team that welcomes, represents and gives opportunity to all. We work at the frontier of AI and software engineering, and believe that underrepresented communities need to play a part in shaping the future of these fields. At Snorkel AI, we actively work to create an environment that values end-to-end ownership, diverse forms of impact, and opportunities for personal growth.
 
Snorkelers are supported by an amazing team and an amazing set of benefits. For Full-time employees, we offer comprehensive medical, dental, and vision plans for Snorkelers and their families, plus a yearly wellness stipend. Our 401k program lets Snorkelers plan for their future and our parental leave program lets new parents take up to 20 weeks of paid time off. Learn more about these benefits and more — like our workstation setup allowance — on our Careers page.
 
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
 
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Similar Jobs

Niantic - Senior Computer Vision Software Engineer

Niantic

London, England, United Kingdom (Hybrid)
1 Month ago
Super - Senior Analytics Engineer

Super

(Remote)
4 Days ago
Toppan Merrill - Systems Engineer

Toppan Merrill

Chennai, Tamil Nadu, India (On-Site)
7 Months ago
Scientific Games  - Marketing Manager – CRM, Affiliates, and Promotions

Scientific Games

Pennsylvania, United States (Remote)
1 Month ago
The Walt Disney Company - Lead Software Engineer - Identity

The Walt Disney Company

New York, New York, United States (On-Site)
3 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

matchgroup - Corporate Litigation Counsel

matchgroup

Dallas, Texas, United States (Hybrid)
1 Month ago
Conga - Sales Development Representative – Higher Education

Conga

Broomfield, Colorado, United States (On-Site)
2 Weeks ago
Microsoft - Senior Researcher

Microsoft

Hong Kong Island, Hong Kong (On-Site)
4 Weeks ago
London stock Exchange - Research Lead, Agriculture

London stock Exchange

São Paulo, Brazil (On-Site)
6 Days ago
Daybreak Game Company LLC - Network Engineer

Daybreak Game Company LLC

San Diego, California, United States (Hybrid)
6 Months ago
ByteDance - Software Development Engineer (SDN Traffic Intelligence & Control)

ByteDance

San Jose, California, United States (On-Site)
1 Month ago
Luxoft - Senior Software Support Engineer

Luxoft

Italy, New York, United States (Remote)
5 Months ago
Amazon Games - Gameplay Developer

Amazon Games

Montreal, Quebec, Canada (On-Site)
1 Week ago
Well - Vice President, Consultant Relations

Well

(Remote)
1 Week ago
Fluence - Marketing Director, Americas

Fluence

Houston, Texas, United States (Hybrid)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Jobs in Redwood City, California, United States

Diligent - Post-sales Strategy & Ops Manager

Diligent

New York, New York, United States (On-Site)
2 Weeks ago
Fortra - Sr. Strategic Account Manager

Fortra

United States (On-Site)
2 Weeks ago
Ruselle Investments - Executive Assistant (CLO & CMO)

Ruselle Investments

New York, United States (On-Site)
4 Days ago
Google - Program Manager III, Supply Chain Transformation

Google

Sunnyvale, California, United States (On-Site)
2 Weeks ago
Redhorse Corp - Senior Intelligence Mission Analyst

Redhorse Corp

Arlington, Virginia, United States (On-Site)
1 Month ago
SimpliSafe - Software Engineer - Quality Automation and Engineering Enablement

SimpliSafe

Boston, Massachusetts, United States (Hybrid)
2 Weeks ago
Meet Elise - Strategy & Planning - Manager

Meet Elise

Chicago, Illinois, United States (On-Site)
2 Weeks ago
Apple - US-Business Expert

Apple

United States (On-Site)
2 Weeks ago
Ettain Group - SharePoint Developer

Ettain Group

Westlake, Texas, United States (On-Site)
9 Years ago
ByteDance - Research Scientist in Large Model System

ByteDance

Seattle, Washington, United States (On-Site)
6 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

New York, United States (On-Site)

San Francisco, California, United States (On-Site)

San Francisco, California, United States (Hybrid)

Redwood City, California, United States (On-Site)

San Francisco, California, United States (On-Site)

New York, New York, United States (On-Site)

London, England, United Kingdom (On-Site)

San Francisco, California, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Snorkel AI

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug