Supervisor

1 Month ago • 3 Years +

Job Summary

Job Description

Conduct pre-planned coaching and mentoring of General Managers, Area Managers, and crew. Plan on-the-job coaching objectives before each store visit. Provide suggestive on-the-job coaching of key operations and management skills. Conduct annual performance appraisals and provide positive, constructive, and actionable feedback. Offer professional development and career track mentoring. Achieve operational excellence in all stores using a structured approach, reinforcing key company policies and standards. Identify and diagnose operational gaps in underperforming stores and develop action plans. Coordinate field support resources and review key financial variables. Analyze and track financial/operational data to derive insights and present findings. Ensure stores meet operating plans through P/L reviews and quarterly business reviews. Take a leadership role in market development activities to drive growth, coordinate market business plans, and drive Local Store Marketing execution. Empower GMs to take leadership roles in executing LSM and identify new growth opportunities.
Must have:
  • Minimum 3 years multi-unit experience in restaurant/retail industry
  • Experienced in ensuring operational effectiveness for multi-unit organizations
  • Bachelor's Degree preferred

Job Details

Job Description

Conduct "Pre-planned" Coaching and Mentoring of GMs, AMs and crew
· Plan on-the-job coaching objectives before each store visit using store planning tool
· Provide "suggestive" on-the-job coaching of key operations and management skills to GMs, AMs and crew
· Conduct Annual Performance Appraisals
· Provide "positive, constructive, and actionable" feedback
· Provide professional develop and career track mentoring to GMs and AMs
Achieve Operational Excellence in all stores using structured approach
· Reinforce execution of key company policies and standards
· Identify and diagnose most important ongoing operational gaps in under performing stores
· Develop formal action plans to resolve gaps
· Coordinate field support resources (Field Trainer, Human Resources, Operations Evaluator) where required
Financial Oversight and Review Meetings
· Review key financial variables as part of store visit "pre-planning"
· Analyze and track key financial/operational data to derive meaningful business insights
· Develop short executive presentations (e.g. MS Excel/Powerpoint) to communicate key trends and results
· Present financial/operational weekly updates during Market Leader and area GM meetings
· Ensure stores are meeting operating plan through the use of P/L reviews and quarterly business reviews.
Take Leadership role in Market Development activities to drive AWUS growth
· Coordinate with Market Leader and field support to develop market business plans
· Drive the development and execution of Local Store Marketing
· Coordinate field support resources (Market Specialists) to execute LSM initiatives
· Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)
· Coordinate with Market Leader to identify and pursue "new" AWUS growth opportunities
Qualifications
• Bachelor's Degree preferred
• Minimum 3 years multi-unit experience in restaurant/retail industry
• Experienced in ensuring operational effectiveness for multi-unit organi

Job Location

Privacy PolicyImprint

Similar Jobs

cyara - Lead Professional Services

cyara

Hyderabad, Telangana, India (Hybrid)
1 Month ago
Riot Games - Senior Manager, Game Production

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago
Make - Community Program Manager

Make

Prague, Czechia (On-Site)
2 Months ago
Canonical - Junior Project Manager

Canonical

(Remote)
2 Months ago
Believe - Business Operations Analyst - Finance Operations

Believe

Mumbai, Maharashtra, India (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Evolution  - Technical Compliance Team Lead - (Certification)

Evolution

St. Julian's, Malta (On-Site)
6 Months ago
Jellyfish - Senior Manager, Direct Buys

Jellyfish

Cape Town, Western Cape, South Africa (Hybrid)
2 Months ago
Rockstar Games - Senior Workplace Coordinator

Rockstar Games

Oakville, Ontario, Canada (On-Site)
2 Months ago
Rockstar Games - Senior Workplace Services Coordinator

Rockstar Games

Carlsbad, California, United States (On-Site)
2 Months ago
Domo - Technical Adoption Engineer (ACE)

Domo

American Fork, Utah, United States (On-Site)
3 Months ago
Dave Ramsey - Software Development Engineer in Test

Dave Ramsey

Franklin, Tennessee, United States (On-Site)
2 Months ago
Qualcomm - EVA DV Engineer

Qualcomm

San Diego, California, United States (On-Site)
2 Months ago
Ion - Principal Tech Lead (React)

Ion

Boston, Massachusetts, United States (On-Site)
4 Months ago
Devoted Studios - Product Manager - B2B SaaS Platform

Devoted Studios

(Remote)
2 Months ago
QuinStreet - Strategic Growth Associate

QuinStreet

United States (Remote)
2 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Williamston, North Carolina, United States

Jelly Smack - Join Our Talent Pipeline: Future Account Manager Roles

Jelly Smack

Los Angeles, California, United States (Hybrid)
9 Months ago
bytedance - Student Researcher (Doubao (Seed) - Foundation Model - Generative AI) - 2025 Start (PhD)

bytedance

San Jose, California, United States (On-Site)
9 Months ago
Capcom - Manager, Payroll & Benefits

Capcom

San Francisco, California, United States (Hybrid)
4 Months ago
Apple - Financial Analyst

Apple

San Jose, California, United States (On-Site)
2 Months ago
Egnyte - Director, Sales Operations

Egnyte

Draper, Utah, United States (Remote)
1 Month ago
zoox - Senior/Staff Backend Software Engineer - Product

zoox

Foster City, California, United States (On-Site)
9 Months ago
Suki - Senior Manager of Technical Field Support

Suki

Redwood City, California, United States (Remote)
2 Months ago
Fashionphile - Retail Support Specialist

Fashionphile

Scottsdale, Arizona, United States (On-Site)
2 Months ago
DraftKings - Senior Analyst, Marketing Analytics

DraftKings

Boston, Massachusetts, United States (On-Site)
4 Months ago
Autodesk - Principal Software Engineer, AWS

Autodesk

San Francisco, California, United States (Hybrid)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!