Assistant Manager TA Operations

Job Description : The responsible individual should improve the efficiency and accuracy in the Offer & Onboarding process.

Overall responsibility & accountability for the Global Offer and onboarding process, ensuring accuracy, meeting SLA's and continuous improvements in the process. Possess confirmed team handling skills and maintaining a strong working relationship with all customers within and outside the People function.

This role involves end-to-end management of onboarding workflows, maintaining compliance, data integrity, and continuous improvement. The individual must possess shown team leadership skills and maintain effective collaboration with customers in HR and business functions to streamline operations.

Key Responsibilities:

Process Efficiency & Improvement

Identify and implement plans to improve process efficiency.

Ensure timely and accurate offer processing in alignment with SLAs.

Drive continuous improvements and standard processes across regions.

Compliance & Data Accuracy

Ensure compliance with global hiring regulations and interpersonal policies.

Maintain accurate documentation and reporting for audit and tracking purposes.

Standardize reporting frameworks to increase process quality and efficiency.

Customer concern Handling & Issue Resolution

Handle issues and resolve offer delays across multiple communication channels.

Supervise query management, optimizing responses for swift resolution.

Facilitate smooth offer submissions, ensuring proper documentation and compliance adherence.

Onboarding & Induction Management

Ensure new hires receive timely communication and onboarding support.

Supervise induction processes, ensuring alignment with company standards and guidelines.

Implement invite email dispatch, preventing last-minute disruptions to onboarding schedules.

Partnership & Process Enhancements

Work closely with HR, Talent Acquisition, and business partners to streamline workflows.

Provide insights and recommendations for process enhancements to boost efficiency.

Implement pivotal initiatives to optimize reporting and tracking mechanisms.

This role requires a proactive, meticulous, and strategic individual committed to ensuring a detailed candidate onboarding experience while driving process quality and compliance.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.