Development Support: UX Research

At Rockstar Games, we create world-class entertainment experiences. 

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly-motivated environment where you can learn and collaborate with some of the most talented people in the industry. 

This is a full-time, permanent and in-office position based in Rockstar’s state-of-the-art game development studio in Edinburgh, Scotland. 

Rockstar is on the lookout for a talented Development Support who is highly organised and passionate about supporting the UX Research Department.

WHAT WE DO

• The Rockstar Games UX Research Team plan, execute, and drive user experience research activities for game and publishing projects across the company.
• We ensure every piece of research yields high quality, actionable findings.
• We contribute to the ongoing refinement of UX research at Rockstar, including methodological improvements, process development, and collaboration with other insights teams, such as Analytics and Consumer Insights. 

RESPONSIBILITIES

• Managing and executing the end-to-end process to find, screen, and recruit people who meet the desired profile to participate in UX research studies.
• Preparing and resetting lab spaces before and after testing takes place. Working with audio/video recording and streaming tech, including hardware like cameras, mics, and capture cards, and software like OBS.
• Helping assess and provide updates on content for testing. Will require running development builds and assisting with liaison with other departments.
• Taking team meeting notes and identifying action points.
• Creating and managing tasks on project management software.
• Assisting UX researchers with routine and ad hoc tasks in the process of preparing for and running studies, such as creating screenshot and video media to support report writing.
• Improving, expanding, and documenting workflows in the above areas over time. 

QUALIFICATIONS

• Bachelors degree and/or ~1 year of experience in the games industry.
• Broad knowledge of video game genres and good all-round knowledge of present and past Rockstar titles. 

SKILLS

• Organised, with strong time management skills.
• Detail-oriented and highly efficient.
• Clear written and verbal communication.
• Self-starter, pro-active, entrepreneurial spirit.
• Adaptable, good at picking up and adhering to processes.
• Able to work efficiently in a small, close-knit team, as well as collaborating with broader game development teams.
• Technical ability to install and run game builds, edit video content, and support with lab audio/video recording & streaming setups.
• Able to manage competing priorities and flag to teammates where needed. 

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• Experience working with game development teams.
• Experience working in research operations.
• Experience working in project management and/or production roles. 

HOW TO APPLY

Please apply with a CV and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department. 

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.