Employee Advisor Eastern Europe

1 Day ago • All levels • Human Resource • Undisclosed

About the job

Job Description

The Employee Advisor Eastern Europe will serve as the primary point of contact for employee experience matters, handling inquiries, grievances, and escalations. This role requires strong HR knowledge, particularly regarding Austrian labor laws (a plus), excellent communication skills (German and English are essential, other Eastern European languages are beneficial), and the ability to navigate complex employee relations issues with tact and objectivity. Responsibilities include intake of employee concerns, support for HR partners and managers, policy enforcement and awareness building, payroll input review, proactive communication, wellbeing support, training delivery, and collaboration on employee experience improvement initiatives. The role involves visiting Tesla locations to engage directly with employees.
Must have:
  • Solid local HR practice knowledge
  • Excellent German & English communication
  • Strong problem-solving & analytical skills
  • Handle multiple employee cases efficiently
  • Maintain confidentiality & objectivity
Good to have:
  • Austrian market experience
  • Polish, Hungarian, Romanian, or Czech language skills
What to Expect
This role directly impacts the employee’s experience as a key connecter between HR and Employees during the employee life cycle within the company and their day to day working life and adds value by providing exceptional support, advice, problem solving, and escalation where needed. The Partner/Advisor team works extremely close with the business, and a firm understanding of how our business operates is key. This role is expected to spend time out with employees and be visible as well as an advocate for action.  
What You’ll Do
  • First point of contact for employee experience related items: employee experience, engagement, health and wellbeing and employee relations
  • Intake for employee grievances, escalation to relevant contact points and follow-up. Support HR Partners and line Managers on legalities and best practices/policies
  • Gatekeepers for internal policies and create awareness for internal people processes and people support systems and tools, review monthly payroll input
  • Ensure proactive communication with employees on key updates and deliver trainings on employee experience related items
  • Pro-actively educate our employees on support available for their well-being and act as a support for those employees on long-term leave as well as supporting their managers through the process
  • Proactively collaborate with key stakeholders to drive improvements on employee experience initiatives and raising awareness to the business
  • Visit Tesla locations to conduct Roundtable/employee experience programs
What You’ll Bring
  • Solid experience and knowledge on local HR practice, experience in the Austrian market is a plus
  • Ability to handle multiple employee cases
  • Excellent German and English written and spoken skills
  • Other languages like e.g. Polish, Hungarian, Romanian, Czech are a plus
  • Analytical and problem-solving skills
  • Passion for employee well-being and support
  • Ability to remain objective while providing the support on employee needs
  • Trusted individual with strong ability to handle confidential information 
  • Resilient to stress and emotionally charged situations
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