Fraud Analyst

1 Month ago • All levels

Job Summary

Job Description

Kuda is a money app for Africans aiming to make financial services accessible and rewarding. As a Fraud Analyst, you'll manage fraud queries, prevent incidents, and ensure customer financial security. Key responsibilities include identifying and investigating fraud cases across channels, implementing fraud mitigation measures, monitoring transactions for suspicious patterns, handling escalations, collaborating with stakeholders, and providing investigative findings.
Must have:
  • Identifying and investigating fraud across channels
  • Implementing measures to mitigate fraud risks
  • Monitoring electronic transactions for suspicious patterns
  • Handling escalations and providing resolutions
  • Collaborating with stakeholders

Job Details

Summary

Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa.


We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.

About the role

We are seeking a highly skilled and detail-oriented Fraud Analyst to join our dynamic Fraud Team. In this role, you will play a key part in managing fraud queries, proactively preventing fraud incidents, and ensuring the security of our customers' finances.

Key responsibilities:

  • Identifying and investigating cases of fraud across our various channels
  • Implementing measures to mitigate fraud risks and prevent fraudulent activities
  • Monitoring all electronic transactions to detect suspicious patterns
  • Handling escalations and providing timely resolutions to fraud-related issues
  • Collaborating with internal stakeholders to identify trends and implement control measures
  • Providing investigative findings on reported fraud cases to customers

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About The Company

A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans. Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors.

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