Legal Counsel, Arbitration

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Description Summary:

What you need to know about the role-

PayPal’s Legal Team is looking for an experienced and dynamic attorney with arbitration and litigation experience to join its Litigation Team. You will act as lead counsel directly representing PayPal in court and arbitration proceedings. This position will be a hybrid role and will require some in office attendance in accordance with PayPal’s policies.

Meet our team

PayPal is looking for a highly skilled attorney with experience handling disputes, arbitrations and litigation to join its Litigation Team. In this role, you will also work closely with fellow members of PayPal’s Litigation Team, and internal stakeholders to handle all PayPal’s arbitration docket from initial dispute communications to the initiation of proceedings to final resolution.

Job Description:

Your way to impact

• Specialized in American Arbitration Association (“AAA”) arbitration cases and represent PayPal through all phases of arbitration proceedings.
• Engage in all aspects of litigation matters representing PayPal in court and arbitration proceedings.  This is an exciting opportunity to directly try cases as in house counsel, owning the matter from inception to conclusion.  
• Strong understanding of arbitration rules, procedures, and practices, as well as excellent negotiation and litigation skills.
• Responsible for tracking and reporting key metrics related to your representation of PayPal in these matters.

Your day to day

In your day to day role you will...

• Case Management: Represent PayPal in arbitration and litigation in North America on assigned matters from the dispute stage, through arbitration including research, pre-litigation communications, pleadings, motions, discovery, depositions, conferences, mediations, trials, and appeals. Execute arbitration strategies to ensure PayPal’s interests are represented effectively and efficiently. Report to senior leadership and communicate in a clear and concise manner.
• Client Representation: Develop a strong rapport and working relationship with legal team members and business counterparts across PayPal to help drive the delivery of best-in-class legal services. Identify, recommend, and implement process improvements to assist the litigation team and others in the company to increase efficiency and maximize the use of resources.
• Legal Research and Analysis: Review and analyze customer agreements and website content to identify and mitigate potential risk. Advise internal stakeholders on trends and changes in relevant statutes and regulations.  Recommend strategies regarding pending proceedings and to mitigate future disputes.
• Strategic Planning and Collaboration: Manage and leverage data to drive decisions on litigation management and report on risks facing the company. Collaborate with internal stakeholders to ensure cohesive and effective representation of customer disputes.   

What do you need to bring-

• Education: Juris doctorate degree from an accredited law school.
• License: Admission to the bar in at least one jurisdiction.
• Experience: This is an experienced attorney role requiring a demonstrated proficiency and experience in all aspects of arbitration and litigation management. This fast-paced position is suited to a self-starter who has the experience to quickly take ownership of a caseload of complex arbitration matters. Demonstrated knowledge of effective management of arbitration and litigation. Experience coordinating and responding to discovery requests. Prior experience in the financial services industry is preferred. Familiarity with, and strong interest in, PayPal, mobile payments, emerging payment technology, and the payments industry.
• Skills: Ability to quickly assess the legal exposure and provide concise legal advice to internal stakeholders. Good project manager who can bring various constituencies and stakeholders together to complete projects timely and efficiently. Excellent research, writing, and analytical skills. Skilled oral and written communicator. Effective at negotiating and resolving disputes with customers.
• Knowledge: Arbitration or trial experience at a law firm or in-house legal department handling commercial and consumer litigation. Experience handling cases involving claims arising out of the Electronic Funds Transfer Act, Unfair Deceptive or Abusive Acts and Practices Act, Fair Credit Reporting Act, Fair Debt Collection Practices Act, Telephone Consumer Protection Act, and state and/or federal claims applicable to the financial services industry.
• Qualities: Strong interpersonal skills and a proactive mindset. Ability to effectively influence, lead, collaborate with, and encourage others at all levels with an inclusive and collaborative team culture. Team player who is comfortable with a dynamic and changing environment that emphasizes collaboration. Creative thinker with strong problem-solving skills and the ability to stay calm under challenging circumstances. Ability to manage numerous projects and cases simultaneously under tight deadlines. Exceptional organizational skills and the ability to keep and maintain clear, accurate, and concise records.
• Travel: Travel is required.

Additional Job Description:

Subsidiary:

PayPal

Travel Percent:

0

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits:

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com.

Who We Are:

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion 

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.  In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentaccommodations@paypal.com.  

Belonging at PayPal: 

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.