Manager - Automations
Role Overview:
Myntra is looking for a motivated and customer-focused Program Manager to
support initiatives aimed at enhancing Delivery Speed and Customer Experience
(CX) with 3 to 5 Years of experience.
This role is ideal for someone with around three - four years of work
experience in project management and a passion for driving improvements. The
successful candidate will be a proactive problem solver, eager to collaborate with
teams and stakeholders to deliver impactful results.
● Speed and Promise Planning: Oversee the platform's speed and customer
promise planning as part of the monthly logistics planning cycle, focusing on
order-to-delivery times.
● Myntra Configuration: Manage the integration and configuration of Myntra
across various systems and platforms.
● Non-Serviceability Management: Monitor and control platform
non-serviceability (NS) levels, collaborating with various stakeholders to
address issues.
● Project Management: Lead & drive new initiatives to enhance platform speed
and promise, with a keen focus on managing costs.
To Excel in This Role, You Should Have:
● Strong analytical skills and the ability to interpret data effectively.
● Knowledge of integrated supply chain systems and processes.
● A strong business acumen, including strategic thinking, problem-solving, and
a creative approach to challenges.
● A customer-focused mindset, with a drive to understand market needs.
● A willingness to learn new techniques and be hands-on with data and
systems.
Myntra is India’s leading e-commerce company committed to making fashion and lifestyle products accessible to everyone. We create solutions that disrupt the ordinary and help make the world a happier, more fashionable place.
We are a company that is constantly evolving into newer and better forms and we look for people who are ready to evolve with us. From our beginnings as a customization company in 2007 to being technology and fashion pioneers today, Myntra is going places and we want you to take this journey with us.
Our Culture
As self-driven, motivated individuals who believe in taking ownership instead of being handed responsibility, we are a curiously non-hierarchical team who believe in working as a whole to take the Organization forward.
Firm believers of meritocracy, we encourage you to take on tasks and readily empower you with the right tools, space, and opportunities. In essence, work at Myntra is challenging but fun - we believe in equal opportunity, encourage intellectual curiosity and empower you to be the change.
If you’re just as passionate about fashion and would love a workplace that is purely result-driven, Myntra is the place for you!
Check out open jobs on https://boards.greenhouse.io/myntra