Metrics and Reporting Analyst

1 Month ago • 1-3 Years

Job Summary

Job Description

The Metrics and Reporting Analyst will be responsible for producing reports and dashboards to measure performance and support business decisions. They will monitor data, draw insights related to business and financial trends, and integrate new data feeds into the reporting process. Key responsibilities include preparing and delivering reports, developing and improving operational metrics, collaborating on KPIs, providing reporting expertise, and acting as a liaison between business units. The analyst will also analyze data, troubleshoot issues, maintain documentation, and ensure accurate and timely report delivery. This role involves understanding how process improvements and strategic goals impact department goals. The position is remote but may require occasional in-person attendance.
Must have:
  • Bachelor of Science degree
  • 1-3 years of data processing and analysis experience
  • Ability to analyze moderate to complex data using logic
  • Working knowledge of relational databases and ETL/SQL tools
  • Proficient in data visualization tools like Power BI, Tableau, Excel
  • Strong verbal and written communication skills
Good to have:
  • Experience in credit reporting, financial services, or direct marketing
  • Ability to translate system and business processes into relevant metrics and KPIs

Job Details

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

Dynamics of the Role
Global Delivery Business Intelligence associates are accountable for producing reports and dashboards used to measure performance and support business decisions. You will monitor data and draw insights related to business and financial trends that will drive the business forward. Integrating new data feeds and views into the reporting process is also a key function of the role. You will represent the organization among other business units to support and drive strategic initiatives.

The Team’s Focus
Global Delivery is responsible for the delivery of products to customers in support of client marketing campaigns, account risk management, and depersonalized analytical data requests. The Business Intelligence team works closely with all Global Delivery teams as well as external groups including Finance, Global Technology, and Product to ensure appropriate KPI’s are captured and reported to key stakeholders. The team also produces and maintains interactive dashboards designed to supplement our applications enabling more detailed business performance metrics.

What You'll Bring:

How You’ll Contribute: 

  • Prepare, manage, and deliver reoccurring Global Delivery BI reports and dashboards for management review
  • Work in conjunction with the Management team to develop and improve specific operational metrics
  • Collaborate across the organization to assist with the identification, development, and evolution of KPIs
  • Provide reporting expertise, support, and insight to Management, and department end users
  • Act as the liaison between various business units to integrate into BI reporting
  • Have a technical aptitude and can speak to our capabilities based on technology used
  • Develop and execute design concepts, code standards, and test plans in order to validate data blending output
  • Participate in identifying and implementing cost reduction opportunities and/or process efficiencies
  • Analyze data and test results to ensure data is accurately represented in reports and dashboards
  • Ability to identify and troubleshoot processing issues
  • Maintain documentation associated with Bi processes and reports
  • Maintain accurate, efficient and timely delivery of reports
  • Understand how process improvements affect quality and timeliness of reporting
  • Understand how strategic goal measurements impact department level goals
  • Participate in achieving department goals
  • Perform other related duties as assigned

Impact You'll Make:

What You’ll Bring: 

  • You will have a Bachelor of Science degree
  • 1-3 years of progressive work experience with data processing and analysis or related hands on college coursework
  • Experience in the credit reporting, financial services or direct marketing industry is preferred
  • Ability to analyze moderate to complex data using logic and quantitative reasoning, and an intuitive capacity for problem solving
  • Working knowledge of relational database; ability to manipulate/transform data using various ETL and SQL tools (such as Alteryx)
  • Proficient in data visualization tools including Power BI, Tableau and Excel
  • Ability to translate system and business processes into relevant metrics and KPI’s
  • Strong verbal and written communication skills
  • Independent and resourceful mindset with the ability to identify opportunities to optimize performance
  • Skilled in delivering high-quality output on time in a fast-paced environment with competing priorities
  • Works well in a team setting fostering collaboration and working toward consensus
  • Working knowledge of software development lifecycle principles and quality assurance

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Analyst, Data Design and Analysis

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About The Company

TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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