Mobile Service Supervisor

4 Weeks ago • All levels • Operations

Job Summary

Job Description

Tesla seeks a Mobile Service Supervisor in Poland to lead a team of technicians, ensuring exceptional service and operational efficiency. Responsibilities include supervising and coaching technicians, managing workflows, partnering with stakeholders to define targets, monitoring safety compliance and employee development, resolving technical and personnel issues, and fostering effective team communication. The ideal candidate will be innovative, analytical, a strong motivator, open to feedback, digitally savvy, proficient in MS Office, fluent in Polish and English, and possess a valid driver's license. Travel within the assigned area is required.
Must have:
  • Supervisory and coaching skills
  • Process leadership and improvement
  • Stakeholder management & target setting
  • Safety compliance and employee development
  • Problem-solving and communication skills
  • Proficiency in Polish and English
  • Valid driver's license
Perks:
  • Career Development and Training
  • Competitive Salary and Benefits Package
  • Tesla Stock Options or Cash Award
  • Engaged Team and Positive Work Atmosphere

Job Details

What to Expect
Tesla’s Mobile Service Supervisors are the leaders of our remote mobile service team. In this role, you will be responsible for leading an engaged team of technicians while delivering an impeccable service experience through driving excellent results and delivering operational efficiency.


We Offer:

Career Development and Training: At Tesla, you have the opportunity for personal and professional growth through regular performance reviews, targeted training, and development opportunities (e.g., high-voltage training, management training)

Company Culture: Immerse yourself in our inspiring company culture, where innovation, teamwork, and passion are at the forefront

Innovative Projects and Technologies: You have the chance to work on groundbreaking projects and technologies that shape the future of the automotive industry and sustainable energy.

Benefits and Perks: You can expect a competitive salary and benefits package, which includes Tesla stock options or a cash award.

Engaged Team and Positive Work Atmosphere: Work in a dedicated and motivated team characterized by a great atmosphere and excellent teamwork. Be part of a team that contributes to a sustainable future and renewable energy.

What You’ll Do

Supervision & Coaching: as a Mobile Service Supervisor you will provide effective supervision and coaching to assigned technical employees to achieve the required quality and service output goals. You will lead, coach and develop a highly engaged team of technicians. You will be also maintaining appropriate service procedures and inventories. Manage the smooth flow of work through our mobile operation

Process Leading: you will serve as the process leader for mobile activities, ensuring work standards are defined and systemically improved with input from service technicians and the rest of the service organization.

Partnering with Area Service Manager and other key stakeholders: you will be the main points of contact for area manager and other key stakeholders to establish targets for quality, speed and cost in line with customer and business needs. You responsibility will be also to ensure that work standards and available engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality

Monitoring: You will monitor to ensure that all employees comply with safety regulations and EHS procedures. You will be responsible for selecting team members and ensuring they receive the required training. Conduct regularly scheduled one on one developmental meetings with team members to facilitate their professional development. Monitor training needs/requirements of the team and individuals and coordinate training as required in partnership with training team resources

Collaboration: You will Work with employees to resolve technical and personnel problems on the regular basis.  

Communication: You will provide effective daily communication to keep all team members working toward the same goals. Communicate to employees all issues that affect the service center and overall service organization

What You’ll Bring

Innovation: proven ability to lead by example and be innovative with processes and efficiencies

Analytical skills: Analytical ability to understand and impact key performance indicators

Ability to motivate people: motivate a team to engage and facilitate others to achieve and succeed

Open for feedback: Have an interest in developing yourself as a people manager and continuously grow by actively learning, self-assessing and asking for feedback

Digitally savvy:  ability to adopt and adapt quickly to new technology and systems

MS Office Knowledge: you bring good knowledge of MS Office

Language Skills: you are able to communicate, read, and write effectively in Polish and English

Driving license: you have and continue to maintain a valid driving license and safe driving record

Open for travels: you must be willing to travel and work within managed area

Apply today.

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