Remote Desktop Support
Job Summary
Job Description
- Proficiency in help desk ticketing systems and remote support tools.
- Excellent knowledge of computer systems, networks, and software applications.
- Strong communication and interpersonal skills.
- Ability to manage multiple tasks and prioritize effectively.
- Strong attention to detail and organizational skills.
- Ability to work independently and as part of a team.
3 skills required
Job Details
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Job Description
-
Proficiency in using help desk ticketing systems and remote support tools.
-
Excellent knowledge of computer systems; networks; and common software applications.
-
Strong communication and interpersonal skills.
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Ability to manage multiple tasks and prioritize effectively.
-
Strong attention to detail and organizational skills.
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Ability to work independently and as part of a team.10. Preferred
Primary Skill
- M365 - Second Level Support (L1.5)
Secondary Skill
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Strong diagnostic and troubleshooting skills for hardware; software; and network issues.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
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About The Company
Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Get The Future You Want | www.capgemini.com
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