Salesforce Core Technical Lead
Job Summary
Job Description
- 3+ years leading technical implementations as a Senior Technical Lead
- Excellent communication and interpersonal skills
- Strong background in Salesforce platforms
- Experience designing custom functionality using LWC, Aura, triggers, flows, and data migrations
- Experience designing integrations between Salesforce and other systems
- 25 days of paid leave and 3 fixed wellness days off a year
- Hybrid work model
- Free parking spaces
- Complimentary drinks and snacks in the office
- Life, health, and dental insurance
- Sports card and food vouchers
- 2 days off for volunteering
8 skills required
Job Details
Merkle powers the experience economy. For more than 35 years, the company has put people at the heart of its approach to digital business transformation. As the only integrated experience consultancy in the world with a heritage in data science and business performance, Merkle delivers holistic, end-to-end experiences that drive growth, engagement, and loyalty. With more than 16,000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC.
In Bulgaria, we manage a global portfolio of clients, providing a single source of expertise, technology, and operational support. We have a proven track record for delivering, managing, and innovating multi-channel commerce platforms for major international brands and retailers, including adidas, Clarins, ASDA, Shiseido, and more. Our world-class team has delivered sites for over 35 brands, with more than 400 transactional e-commerce sites in 60 locations across six continents. Our scope is expanding with the introduction of new data engineering practices, paid search, social advertising, and SEO.
We look forward to what’s next.
We’re hiring for a Salesforce Core Tech Lead as part of Merkle in Sofia.
Role Description:
- Designed and implemented secure, robust, scalable technical architectures and Salesforce solutions while working with multiple stakeholders. Leading design workshops to understand business processes, recommend and design a Salesforce solution that suits the client's needs.
- Create and manage the breakdown of Salesforce solutions into user stories and requirements, estimate each requirement, map dependencies and work with a project manager to build project plans.
- Leverage your deep technical expertise to advise on architectural and technical development, ensuring technical quality and following sound Salesforce solution design principles.
- Lead a delivery team and work with a project manager to ensure the agreed Salesforce solution and infrastructure implementation.
- Allocating project tasks to the development team, ensuring tickets provide sufficient technical details for developers to follow.
- Provide project managers with the relevant information to create project documentation, such as a Project Plan, Gantt Chart, Status Reports, Risk Logs, etc.
- Monitor and assist delivery of development tasks.
- Performing code review to ensure quality and best practice standards are met.
- Managing pipelines for CI/CD
- Managed the testing of the Salesforce solution, provided input to test scripts, and triggered bugs found on the platform.
- Manage change from a technical perspective to support project delivery within budget, scope, quality and time.
- Documenting best practices and operational procedures
- Acting as a role model and advising customers on architectural and technical development best practices during workshops and the project.
- Manage the project handover with customers and other internal teams.
- Collaborating with clients and project teams from a technical perspective for Salesforce solutions across various industries.
- Experience leading technical teams, including Technical Leads and Developers, providing coaching, feedback and support to help them achieve their career goals and grow within the organisation.
- Foster a positive, collaborative, high-performance team culture, focusing on continuous improvement and professional development.
Desired Skills:
- Minimum of 3+ years’ experience leading technical implementations as a Senior Technical Lead.
- Additional 2+ years’ experience in a hands-on Technical Lead role leading technical implementations and project teams.
- Excellent communication (written and oral) and interpersonal skills.
- Strong background in Salesforce platforms, including Salesforce Cloud solutions (Sales, Service, Marketing, etc.), with in-depth knowledge of Salesforce project delivery methodologies.
- Significant experience leading teams to deliver Salesforce projects using various project and program management methodologies in multiple environments.
- Experience designing custom functionality using LWC, Aura, triggers, different custom jobs, flows, and data migrations, as well as a good understanding of Salesforce best practices.
- Experience designing different types of integrations between Salesforce and other systems, for example, integrations using Salesforce APIS, outgoing integrations, web services, Salesforce Connect, MuleSoft and middleware solutions.
- Extensive knowledge and experience of working with Salesforce.com using out-of-the-box Salesforce functionality.
- Experience leading a development team throughout the software development lifecycle, managing the setup of deployment processes and tools.
- Excellent leadership skills with hands-on experience in mentoring and coaching technical teams.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Multiple Salesforce certifications preferred.
What we offer:
We are huge believers in work-life balance, so we offer all our employees 25 days of paid leave and 3 fixed wellness days off a year;
A hybrid work model for our teams so they can work from the office and the comfort of their home;
Free parking spaces for all our employees working from the office;
Complimentary drinks and snacks in the office to keep the energy levels up;
Parent-friendly culture and potential for additional days off to create new memories with your loved ones;
Life Insurance, Health and dental insurance plan or, if selected, gift vouchers instead;
Sports card, partially covered by the company and food vouchers;
2 days off for volunteering and numerous charity initiatives throughout the year;
About dentsu:
Taking a people-centred approach to business transformation, we use insights to connect brand, content, commerce and experience, underpinned by modern creativity. As part of Dentsu Group Inc., we are headquartered in Tokyo, Japan, and our 65,000 employee base of dedicated professionals work across four regions (Japan, Americas, EMEA and APAC). Dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
#LI-MERKLE
Location:
SofiaBrand:
Isobar CxmTime Type:
Full timeContract Type:
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