Scrum Master

Job Description:

Scrum Master

GAME ON – OLG needs you

We’ve said GAME ON, and we mean it – OLG is rapidly transforming its organization to better serve Ontarians by delivering great gaming experiences through our digital, retail lottery, and land-based gaming channels. Over the course of fiscal 2022-23, OLG delivered a record $2.5 billion in net profit to the Province of Ontario. OLG is now expanding our horizons even further, with a new strategic direction, to become a world class gaming entertainment leader with a globally admired digital platform.

We are ready to take this game to the next level and need a passionate Scrum Master to coordinate the delivery of agile based development for OLG. This includes helping teams develop new products and features by working closely with Product Owners, Solutions Architects, Technical Leads and delivery labs. The Scrum Master plays a critical role in facilitating the use of Agile methodologies and philosophy ensuring teams remain engaged and successful in the delivery of solutions..

YOUR ROLE IN THE GAME

Reporting to the Sr Manager, Scrum Master, you will be empowered to:

• Promote and support the product delivery teams by helping everyone understand the theory, practices, rules, and values of Scrum and other agile frameworks

• Understand the work of development teams, ensuring teams are cross functional and empowered to report on their progress while helping to address any impediments that are impacting them

• Facilitate daily scrum, sprint planning, sprint demo meetings to discuss team accomplishments, plan daily work, identify and address any obstacles faced by the team

• Track and report metrics & KPIs while ensuring teams create, maintain, and share knowledge artifacts

• Drive continuous improvement by acting as a change agent

• Provide understanding of software development practice, concepts/methodologies (i.e., waterfall, Agile, iterative), and technologies obtained through formal training and/or work experience

• Implement agile ceremonies, processes, practices, and tools to create simple, consistent, sustainable, efficient and flexible ways of working, coaching teams to become self-sufficient and self-organized

• Act as a communication bridge between the Product Owners and the development team to ensure product management and development teams are regularly sharing information.

• Actively works to seek out impediments blocking the teams progress and works cross functionally to remove impediments 

Cross-Functional Relationships

• The role works in close partnership with Product Owners, Solution Architects, Testing and Technical Leads to ensure timely delivery of labs

• The role interacts regularly with product management and other stakeholders to help clear roadblocks to the team’s progress

• Partners with other scrum masters, Sr Release Train Engineering Manager in the planning and deployment of releases across the platform

WHAT YOU NEED TO PLAY

Work Experience: • 5-7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience. (Level 2 Scrum Master 7-10 years) 

Knowledge & Education: • A strong grasp of modern development technologies, automated testing, development lifecycles, flows and system integration patterns (Scrum, xP, Lean Kanban etc,) • Scrum master experience preferred (Credentials to look for include PSM level I, II, III) • Significant understanding of Agile frameworks & methodologies to coach and embed behaviours • Business analysis, scrum master, project manager certification is an asset

Critical Skills: •Strong interpersonal and communication skills with ability to communicate complex messages (in person, video or in writing) and teach new concepts  • Outstanding organizational skills with the ability to apply agile principles, tools and techniques to lead, manage and help teams execute successful digital software product development • The ability to coach/advocate at multiple levels (i.e., team members, Product Owners, etc.) •   The ability to encourage an environment where open communication and collaborative problem solving can pave the way for faster removal of any impediments • The ability to apply problem-solving skills and knowledge of Information Technology to a variety of complex situations

Negotiation and Influence: ability to negotiate and influence effectively while being open to perspectives and maintaining strong relationships

Strategic Thinker: strong strategic and critical thinker with ability to delve into unique challenges and find creative solutions

Collaboration & Fun: inclusive and collaborative work style while creating fun and excitement in our work

Integrity and Trust: do what's right and operate with transparency and openness

PERKS OF JOINING OUR TEAM

• Part of a Bigger Picture: socially responsible company that gives back all its profits to the province and people of Ontario

• Flexible Work Environment: to help balance both work and life

• You Matter: family friendly work practices and hybrid work

• Freedom to Innovate: supports new and better ways to be successful

• Be your Authentic Self: environment that values diversity as a source of strength

• Learning Galore: 24-7 access to robust online learning programs 

• Public Service Pension Plan: participate in a major defined benefit pension plan sponsored by the Government of Ontario

• Variable Pay Program: performance-based incentives to share in our success (Permanent OLG Employees Only)

Learn about OLG – GAME ON!

OLG’s purpose is to contribute to a better Ontario by delivering great entertainment experiences for our customers. We are a multi-billion-dollar organization with a wide array of business lines including, lottery, land-based casinos, digital lottery and casino, horseracing, and charitable gaming. OLG is amidst a massive transformation focusing on being customer obsessed and bringing our digital business to a whole new level.

The key to our success is our people. Our culture will be grounded in true, positive partnerships that embrace trust, clarity, and openness in all that we do. We are supporting and empowering employees and teams across the organization through greater accountability, leadership development and growth opportunities. OLG is embracing more flexible work options and family friendly work practices including hybrid work.

Equity, diversity, and inclusion are essential elements of our culture and cornerstones of the Five Truths that OLGers Live by.  At OLG, our employees have the space to be themselves and use their perspectives and skills to benefit the people and the Province of Ontario.

While we are re-shaping and growing our business, we are unwavering when it comes to living our purpose, and ensuring our business delivers meaningful benefits for the people of Ontario. OLG’s net profits are reinvested back into the province, contributing to the quality of life for Ontarians.

To learn more about OLG go to our website at  www.olg.ca  

We look forward to hearing from you, interested applicants please apply online by May 14, 2025.

OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.

We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.

Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.