Senior Copywriter, Content Management

ABOUT THE TEAM 

The UK Member Support Content team creates content to educate members on how to use Tide’s products and services, and keep their business safe from threats such as fraud. We create forward-thinking content across a range of topics and mediums, providing a great experience for our customers and helping them to make the most of Tide’s services.

ABOUT THE ROLE 

As our team’s senior copywriter, you’ll create content across a range of mediums - from writing and content designing webpages to scripting and storyboarding video content.

You’ll analyse our customer data to discover our customers’ pain points, and ideate and action your own solutions through the content you create.

You’ll be able to manage different prioritise, be agile in pivoting your focus to key goals, and effectively communicate your projects to key stakeholders to leverage their input and expertise.

WHAT ARE WE LOOKING FOR 

We’re looking for a creative and forward-thinking senior copywriter. The ideal candidate will have:

• A strong, proven track-record of producing high quality copy across a range of mediums, from short UX copy to longer web page copy
• The ability to create multimedia content, from scripting and storyboarding video content to advising the design team on creating infographics
• Experience using Content Management Systems, publishing your own content, and ideally experience in building web pages using pre-created components
• Strong stakeholder management, and the ability to coordinate with almost every team across Tide to source information, understand issues, and iterate the content through expert feedback

WHAT YOU WILL GET IN RETURN 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

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