Senior Manager, Revenue Operations

10 Hours ago • 6 Years +

Job Summary

Job Description

The Senior Manager of Revenue Operations will join the newly formed Revenue Operations team at Headout, working directly with the Vice President of Growth & Strategy. The role involves designing and overseeing the implementation of a combined vision encompassing sales operations, sales training, business knowledge, connectivity partnerships, supply partners, product marketing, and communications. This is an opportunity to contribute to a fast-growing e-commerce startup, impacting the company's success. Responsibilities include building a vision for the sales organization, leading the materialization of the vision, collaborating with local General Managers, and coordinating efforts across various teams.
Must have:
  • 6+ years experience in sales ops/sales enablement/revenue ops.
  • Experience implementing and adopting a CRM tool.
  • Experience designing and owning sales training programs.
  • Stellar interpersonal and communication skills.
  • Self-motivation and ability to operate autonomously.
Good to have:
  • Experience leading CRM development teams.
  • Passion for the experiences economy.

Job Details

🚀 Why Headout?

We’re a rocketship: 9-figure revenue, record growth, and profitable

With $130M in revenue, guests in 100+ cities, and 18 months of profitability, Headout is the fastest-growing marketplace in the travel industry, and we’re just getting started. We've raised $60M+ from top-tier investors and are building a durable company for the long term — because that's what our mission needs and deserves. We’re growing, profitable and nowhere near done.

What we do is important

In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and most delightful way to head out to a real-life experience — from immersive tours to museums to live events and everything in between.

Why now?

The foundation is strong. The opportunity ahead is even bigger. We’ve hit profitability, built momentum, and proven the model — but there’s so much more to build. If you’re looking to join a company where the trajectory is steep and your impact is real, this is the moment.

Our culture

Reinventing the travel industry isn't easy, but that's the fun part.
We care deeply about ownership, craft, and impact, and we’re here to do the best work of our careers. We won’t pretend like it’s for everyone but if you’re a builder who loves solving tough problems, you’ll feel right at home. Read more about our unique values here: https://bit.ly/HeadoutPlaybook

 

👩‍💻The role

Elevate your career trajectory by joining the newly formed Revenue Operations team at Headout. Working directly with the Vice President - Growth & Strategy, the team’s purpose is to design and oversee the set up and roll out of a combined vision bringing together sales operations, sales training and business knowledge, connectivity partnerships and supply partners product marketing and communications.
This is a unique opportunity to join a fast growing (100% YoY) and well funded ecommerce startup, in a position to have an outsized impact on the shape and success of the company. If you combine a real ability to think big and a strong bias to get things done, this can be a transformational step in your career.

🤩What makes this role special?

  • Strategy. Leverage your experience to build a vision for what our sales organisation can and should look like in 2 years time, encompassing tools, workflows, training, learning and knowledge, and any other aspect you deem necessary to help improve the way we work 
  • Enablement. Lead the materialization of your vision into concrete new processes, tools and more - helping a team of 50+ BDMs across 4 continents and 15 countries to do their best work, and make Headout a better and more scalable business
  • Collaboration. Work hand in hand with our local GMs to ensure their teams are leveraging your work to its full potential, track adoption and iterate with them on how to continuously improve the way we work and operate 
  • Leadership. Coordinate efforts across the Rev Ops team, product, engineering, ops and marketing teams to ensure our milestones are met timely and our solutions are both concrete and innovative
  • Growth. Immerse yourself in a growth driven environment where learning happens every day, and not one day resembles the previous.

🌟Our dream Sr Manager - Revenue Operations

  • You think in systems, and are able to see the long term and at-scale solutions to immediate problem statements, and the trajectory to reach them.
  • A self-starter, you are proficient in task prioritization and know how to operate independently.
  • You are an analytical problem-solver, with the ability to leverage data into insights that become the basis of your action plans
  • A creative mind, you are ready to own  the production of interactive training and coaching materials
  • Amazing people and communication skills enable you to lead and mentor your team effectively, as well as get your peers to buy-in on your strategies and support them
  • Flexibility to adapt and thrive in an agile environment.

🎯 What skills & experience do you need?

  • 6+ years experience in sales ops/sales enablement/revenue ops, preferably within a fast growing ecommerce/consumer startup
  • Experience and proven track record leading the implementation and adoption of a CRM tool, as well as 
  • Experience and proven track record designing and owning the adoption of sales training programs, knowledge bases and more
  • Stellar interpersonal and communication skills.
  • Self-motivation, paired with the ability to prioritize and operate autonomously.

âž• Bonus

  • Experience leading CRM development teams 
  • A passion for the experiences economy 

 


EEO statement

At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at life@headout.com.

Privacy policy

Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.

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