Senior Manager, Talent Management
Job Summary
Job Description
Resolver is seeking a Senior Manager, Talent Management to design and implement programs focused on talent growth, leadership development, and fostering a high-performance culture. This role is crucial for scaling the company and supporting employee success by concentrating on learning, development, performance, and career progression. Reporting to the Global Head of HR, the Senior Manager will contribute significantly to Resolver's people strategy and its goal of being an excellent workplace. The role involves leading learning and development initiatives, managing performance enablement programs, and driving engagement and organizational development strategies. The ideal candidate will have extensive experience in talent management and a proven ability to partner with senior leaders.
Must have:
- Proven ability to build trusted partnerships with senior leaders.
- 7-10+ years of experience in Talent Management or related People function.
- Demonstrated success in designing and delivering talent programs.
- Skilled in navigating complex stakeholder environments.
- Strong capability in project and program management.
Good to have:
- Post-secondary education in HR, Psychology, or Business.
- Relevant certifications (e.g., CTDP, Prosci).
- Experience with HR systems like BambooHR, Culture Amp, or Docebo.
- Experience interpreting people analytics to inform strategies.
Perks:
- 100% paid health, dental & vision benefits.
- External learning budget and workshops.
- Career Development Program.
- Coaching Program for managers.
- Open vacation policy (average 3-4 weeks).
- Best-in-class parental leave top-up.
- RRSP matching up to 2.5%.
- Flexibility and trust to manage work environment.
- In-office perks: snacks, beverages, ping pong, group lunches, karaoke & games.
- Team socials for both remote and in-office employees.
11 skills required
Job Details
Description
Resolver operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.
We are looking for a Senior Manager, Talent Management to drive the design and delivery of programs that grow talent, strengthen leadership, and build a culture of high performance and engagement. With a focus on learning, development, performance, and career growth, this role enables Resolver to scale effectively and support employee success.
We are looking for a Senior Manager, Talent Management to drive the design and delivery of programs that grow talent, strengthen leadership, and build a culture of high performance and engagement. With a focus on learning, development, performance, and career growth, this role enables Resolver to scale effectively and support employee success.
Reporting to the Global Head of HR, the Senior Manager plays a key role in advancing Resolver’s people strategy and delivering on our goal to make Resolver an amazing place to work.
About Resolver:
Resolver is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the Resolver team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.
We are ambitious in both our mission and our culture. As a business within Kroll, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. Resolver has also been named one of Canada’s Great Places to Work six years in a row!
Your day to day - let's break it down!:
Learning and Development (40%)
Measures of Success: Training effectiveness, learning engagement, % of employees with goals, rate of internal promotions/career moves
- Owns the Resolver-wide learning and development strategy, including onboarding, role-based skill development, and leadership capability building.
- Designs and delivers high-impact learning experiences in collaboration with senior leaders, People Business Partners, and the L&D Partner (e.g., live sessions, digital, peer-led, and self-directed formats).
- Leads the evolution of Resolver’s performance enablement programs to support a culture of continuous feedback, coaching, and goal activation.
- Partners with the Business Partnering Team to execute year-end performance cycles.
- Evaluates the effectiveness and impact of learning and performance programs using data from tools such as Culture Amp, BambooHR, and OKRs to inform improvements.
- Leads the creation of scalable frameworks that support career development, succession planning, and internal talent mobility.
- Integrates leadership development and internal succession planning efforts to support growth, career progression, and readiness for future roles
Culture and Engagement (30%)
Measures of Success: Employee engagement scores, engagement action plan adoption, regrettable attrition
- Leads the execution of employee engagement and pulse survey cycles, including timeline management, coordination with COE, internal communication, action planning and results follow-up.
- Partners with leadership to build and implement initiatives that foster a culture of inclusion, feedback, and recognition.
- Collaborates cross-functionally to align employee experience programs and HR cycles to company values and priorities.
- Advises on engagement drivers and retention strategies, drawing on both internal data and external best practices.
Organization Development (20%)
Measures of Success: Talent program adoption, internal mobility rate, leadership bench strength, alignment of org design with business goals.
- Collaborates with the People Business Partner’s and business leaders to evolve Resolver’s talent strategy in alignment with organizational needs.
- Applies an organizational development lens to identify opportunities for improved team structures, cross-functional collaboration, and ways of working.
Coaching and Team Development (10%)
Measures of Success: Team engagement, performance effectiveness, 1:1 cadence, engagement in career development.
- Leads and coaches the Learning & Development Partner, fostering a culture of learning, trust, and accountability.
- Provides clear direction, prioritizes initiatives, and ensures alignment of work to Resolver’s strategic talent priorities.
- Supports effective onboarding, development, and performance through regular feedback, weekly 1:1s, and growth-focused conversations.
- Acts as a thought partner and mentor, building internal capability and supporting the ongoing evolution of Talent programs.
What you will bring:
- Proven ability to build trusted partnerships with senior leaders and influence decision-making across functions.
- 7–10+ years of progressive experience in Talent Management, Learning & Development, Organizational Development, or a related People function.
- Post-secondary education in Human Resources, Organizational Behaviour, Psychology, Business, or a related field; relevant certifications (e.g., CTDP, Prosci, coaching credentials) are considered an asset.
- Demonstrated success in designing and delivering programs in areas such as performance, career development, leadership enablement, and employee engagement.
- Skilled in navigating complex stakeholder environments and aligning diverse perspectives to deliver enterprise-wide talent initiatives.
- Strong capability in project and program management, with experience leading cross-functional efforts from design through implementation.
- Comfort working with HR systems and interpreting people analytics to inform talent strategies; experience with tools like BambooHR, Culture Amp, or Docebo is an asset.
What we’ll give you in return
- Resolver is one of Canada's Great Workplaces. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:
- Health and Wellness Benefits: 100% paid by us for health, dental & vision from day one.
- Professional development: we have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.
- Vacation: it's open, which means we don't worry about an accrual clock. On average, we see most folks enjoying between 3-4 weeks off a year.
- Parental leave: Best-in-class top-up for new parents - 100% for 15 weeks new parents and a bonus 5 weeks for birth mothers.
- RRSP: Matching up to 2.5%
- Flexibility & trust – While we are remote for now, we enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.
- In the Office – You will have access to snacks and beverages and in-office fun like ping pong, group lunches, karaoke & games. We provide lots of opportunity for team socials too, including the folks who are remote!
Resolver is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at careers@resolver.com
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