Social Responsibility Coordinator

About the Role

The Walt Disney Company (TWDC) are looking for a Social Responsibility Coordinator to support the delivery of the Social Responsibility commitments, specifically Disney’s Social Purpose programmes; Moments that Matter and Disney VoluntEARS.

You’ll support the Social Responsibility Supervisor and business teams with a focus on the delivery of signature programmes that deliver comfort, happiness and confidence to children and their families when its needed most with UK Strategic Charity Partners.  

Disney VoluntEARS are at the heart of our Social Purpose programme, dedicating time, skills and experience to making a difference within our communities. The coordinator will oversee the delivery of existing volunteer projects and recommendations of new opportunities.  

In addition to the main focus, you’ll ensure all activities within their remit are compliant and reported accurately, support on budget tracking and payments, and where needed supporting the Social Responsibility team to deliver campaigns and activations within its framework, as defined by the Supervisor. 

This role will be a hybrid role, working 4 days a week in our Hammersmith office.

What You Will Do: 

Moments that Matter Programme and Disney VoluntEARS Programme 

• Support the roll-out and implementation of project as part of Disney’s Moments That Matter Programme in the UK, including wish granting, children’s hospital and community projects

• With support from the Supervisor, develop and maintain a delivery plan for each financial year that aligns to the 3-year VoluntEARS strategy

• Deliver existing VoluntEARS projects including Superhero Series and Wildfowl and Wetlands Trust

• Identify and pilot new volunteering projects to grow the programme and enable Disney employees to make a difference for children, young people and local communities

• Promote the new My Disney Giving Programme to employees and ensure integration with VoluntEARS programme and comms

• Working with other lines of business teams on specific CSR Social Purpose projects to; 

• Ensure brand, tone, assets and content is on-message across programmes and campaigns

• Necessary legal, regulatory and corporate governance is in place for all activities

• Working with the Corporate Communications team to deliver necessary content and materials for internal and external comms

• Representing Disney on appropriate external network and forum groups, sharing best practice and building up knowledge transfer for Disney 

• Disney ambassador and point of contact on the day for high profile/ high impact initiatives and events 

UK Governance, Reporting and Finance 

• Work with Supervisor to support on the finance and reporting process in accordance with protocols and ensuring they are understood, adhered to by the team  

• Responsible for providing guidance to other lines of business delivering Moments That Matter and VoluntEARS Programmes and Campaigns in the UK as well as being the first point of contact for key projects 

• Providing the team with information for inputting of mandatory information into company compliance databases

• Escalating any risk or anomalies around governance to the Governance and Impact Lead and supporting the team to ensure all issues are rectified prior to execution 

Required Qualifications & Skills: 

• Experience working in or with Third Sector, Film, Entertainment or Retail sectors 

• Demonstrate a passion for Social Responsibility, Children’s Wish Granting, Children’s Hospitals and/or supporting the community 

• Hands-on experience working on programmes and/or projects to a level where the candidate can oversee the delivery of projects with little support 

• Ability and experience to prioritise and manage own workload, self-starter who has proven track record of delivering tasks on time.   

• Ability to use procedures to solve problems and analyse information to make judgements independently 

• Understanding and experience working with accessibility and inclusivity requirements and regulations 

• Understanding of UK charity regulations in relation to public campaigns and working knowledge of Global charity/giving parameters including Foreign Corruption Practice Act and UK Anti-Bribery law advantageous but not essential 

• Understanding of SAP or equivalent systems and understanding of their purpose advantageous but not essential 

• Demonstrates a flexible and proactive attitude and is open to taking on various responsibilities, no matter how big or small 

• Demonstrates empathy, active listening, and effective communication to foster a welcoming and team-oriented environment 

• Strong interpersonal and persuasion skills, with the ability to influence others positively and drive collaborative solutions that result in win/win outcomes

The Perks

• 25 days annual leave

• Private medical insurance & dental care

• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

• Disney Discounts: you are entitled to discounts on designated Disney products, resort F&B and ticketing

• Excellent parental and guardian leave

• Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, ENABLED, and our Mental Health & Wellbeing Group, TRUST

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation.