Sr. Enterprise Application Engineer

This position can be hired remotely anywhere within the U.S.

We are seeking a Senior Enterprise Application Engineer with deep expertise in enterprise application support, infrastructure, and cloud services. This role requires a technically skilled professional who can lead strategic initiatives, resolve complex issues, and contribute directly to both application creation and long-term support.

The ideal candidate will have strong hands-on experience across the Microsoft 365 stack (including Exchange, SharePoint, and related services), email security platforms like Proofpoint, and the ability of building, deploying, and supporting applications across a modern enterprise environment.

How you'll make an impact

• Provide technical leadership and architectural direction across infrastructure, cloud, and enterprise application domains.
• Lead the design, development, deployment, and support of internal business applications and integrations.
• Deliver hands-on 2nd and 3rd level application support, resolving issues across collaboration platforms, endpoint management, and authentication systems.
• Drive and manage the Exchange On-Prem to Exchange Online migration, ensuring continuity and optimal performance.
• Administer and optimize the O365 environment, with a focus on Exchange, SharePoint, email gateways, and app integrations.
• Manage and support key enterprise applications:
• Zoom, Dialpad, MS Teams – Troubleshooting and maintaining reliable communication platforms.
• Kiteworks – Ensuring secure, compliant file transfer services.
• Jamf & Intune – Endpoint management across macOS and Windows environments.
• SSO & Identity Management – Contribute to design and implementation of authentication systems.
• Collaborate with product owners, developers, and support teams to deliver scalable, stable, and well-documented applications.
• Proactively monitor and resolve application/system incidents and performance issues.
• Develop and maintain technical documentation, SOPs, and internal knowledge bases.
• Performs other duties as assigned
• Complies with all policies and standards

What we're looking for

• Bachelor's Degree in Informations Technology, Computer Science or equivalent work experience in lieu required
• 7-10 years Experience in IT infrastructure and enterprise application support. required
• Proven experience with application development, deployment, and lifecycle management. (Proficient proficiency)
• Strong knowledge of Microsoft Exchange (on-prem & cloud), O365, and email security/ gateway platforms. (Advanced proficiency)
• Hands-on experience with Proofpoint for email filtering, threat protection, and policy enforcement. (Proficient proficiency)
• Hands-on experience with enterprise tools such as Jamf, Intune, Zoom, and Kiteworks. (Proficient proficiency)
• Familiarity with identity and access management systems (e.g., CyberArk). (Proficient proficiency)
• Demonstrated ability to troubleshoot across application, infrastructure, and network layers. (Advanced proficiency)
• Strong interpersonal and communication skills for working with cross-functional teams. (Advanced proficiency)
• Microsoft or Azure certifications (e.g., MS-700, AZ-104). (Proficient proficiency)
• Application development or integration experience using scripting and automation (e.g., PowerShell, Bash). (Proficient proficiency)
• Experience in regulated industries or compliance-focused environments. (Proficient proficiency)
• Background in hybrid cloud architectures and enterprise application design best practices (Proficient proficiency)

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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