Account Manager

4 Months ago • 4-5 Years • Account Management

Job Summary

Job Description

This Account Manager role supports the VP - Business Transformation in delivering on client accounts. Key responsibilities include spearheading brand strategy, managing client communication and collaboration across Web, SEO, Content, and Direct Marketing teams. The role demands ensuring on-time delivery and excellent execution, exceeding revenue goals, and designing new projects to improve clients' digital footprint. Strong analytical and problem-solving skills are essential, along with the ability to navigate complexities in client management and build strong relationships. The successful candidate will effectively lead and motivate internal teams, possess expertise in digital technology trends and CMS/e-commerce platforms, and maintain a passion for technology's role in growth.
Must have:
  • 4-5 years exp in managing client accounts (SEO, Web, Content, Marketing)
  • Brand strategy & client communication expertise
  • On-time delivery & exceeding revenue goals
  • Proficiency in MS Office & at least 2 CMSs, 1 e-commerce platform
  • Excellent communication & problem-solving skills
  • Team leadership & collaboration skills
Good to have:
  • Google Analytics Power User
  • Experience upselling company products/services

Job Details

Expectations:

To drive innovation and be the uniting factor for the clients and their goals across services

Description:

The purpose of this role is to support the VP - Business Transformation in delivery on the account, managing the capabilities and team to ensure on-time delivery and excellence in execution. This is a key role in driving collaboration internally and externally with the client and partners.

Experience required:

4-5 years of professional experience in managing and growing client accounts in SEO, Web, Content, marketing domain (preferably).
Responsibilities:

  • Spearheading the brand strategy, client communication and collaboration between Web, SEO, Content and Direct Marketing teams
  • Define, maintain, and evolve the overall brand strategies ensuring timely execution and delivery backed up with regular insights, analysis, and reports
  • Ability to consistently meet or exceed revenue goals or targets alongside setting up a list of KPIs to track for each client
  • Time to time recommend, design and implement new projects to improve clients digital footprint
  • Solid knowledge of new industry as well as digital technology trends
  • Ability to make decisions based on clear priorities and driving value through innovation with better and different ways of working
  • Effectively navigate through ambiguity and complexities related to client management and build a strong, long-lasting customer relationship
  • Ability to partner collaboratively with other functional areas within the company, maintaining updated knowledge of company products and services and upselling them time to time
  • Passion for technology as an enabler for customer and company growth
  • Effectively lead and motivate the internal Web, SEO, Content and G&A teams as well as managers to deliver the best quality of work and #CreateASchbang
  • Strong troubleshooting and problem solving skills with a 'can do' attitude while collaborating with internal departments to facilitate client need fulfilment


Skills required:

  • Excellent written and verbal communication skills
  • Talented in storytelling and delivering engaging presentations
  • Excellent interpersonal and relationship-building skills
  • Analytical mind and problem-solving attitude.
  • Polished business communication with effective time management skills
  • Proficiency in fundamental MS Office software
  • At least 2 years of experience using any 2 CMSs and at least 1 e-commerce platform (eg: Shopify, Magento)
  • Great team skills with the ability to collaborate with senior leadership
  • Ability to multi-task and work cross-functionally with SEO, tech, measurement and analytics, HR, and finance teams.
  • Knowledge and understanding of the technical implementations and API documentation
  • Google Analytics Power User


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About The Company

Schbang is a Creative, Media & Technology Transformation Company founded in 2015 by Harshil Karia, Sohil Karia & Akshay Gurnani. Our team of 1000+ Schbangers spread across Mumbai, Delhi, Bangalore & London, UK has served 300+ brands in the last 8 years.

Our name, derived from the phrase “We Bring the Whole Shebang'” is a testament to our belief in providing complete end-to-end solutions to our partners. Our services include Digital Content, Social Media, SEO, Design, Video Production, Photography, Media Planning & Buying, Influencer Management, Market Research, Brand Identity and more.

As a Google Premier Partner, Adobe Solution Partner, HubSpot Certified Partner and Zoho Premium Partner, we’re equipped with the best tech & media stack to service our partners’ cross-platform requirements.

Young Schbangers have done some exciting and award-winning integrated work for brands like Marvel, Britannia, Mattel, Hinduja Group, Fevicol, Jio, Ashok Leyland, Akasa Air, Unacademy, Myntra, PayTM Money, BBLUNT, Godrej Nature's Basket, Finolex Pipes, Porsche, Fevicol, Philips, Baskin Robbins, Syska, NIVEA, Amazon, MAC Cosmetics and more.

With the aim of going from India to the world, we want to grow & we want to take you on this journey of growth! 
 

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

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