Area Collections Manager

28 Minutes ago • 5 Years +

Job Summary

Job Description

The Area Collections Manager will manage the portfolio, strategizing and driving collections for the assigned region. They will drive compliance with collection processes, control roll rates and recover overdue amounts from the delinquent pool. Responsibilities include developing and executing collection strategies, improving collections processes, and designing and implementing compliance and controls. The candidate will also monitor the delinquent portfolio and make strategies. The candidate should have business acumen, analytical skills, stakeholder management, and a results-oriented approach.
Must have:
  • Manage portfolio and strategize collections.
  • Drive compliance with collection processes.
  • Control roll rates and recover overdue amounts.
  • Develop and execute collection strategies.
  • Identify and improve collections processes.
  • Design and implement compliance and controls.
  • Monitor delinquent portfolio and create strategies.
  • Must have MBA/Graduate with 5+ years of experience.
  • Experience in NBFCs, Banks, or Fintech is mandatory.
  • Good decision-making skills and effective communication.
Perks:
  • Insurance Benefits (Medical, Critical Illness, Accidental, Life)
  • Wellness Program (Employee Assistance, Medical Center, Emergency Support)
  • Parental Support (Maternity, Paternity, Adoption Assistance, Day-care)
  • Mobility Benefits (Relocation, Transfer, Travel)
  • Retirement Benefits (PF, Gratuity, NPS, Leave Encashment)
  • Other Benefits (Education Assistance, Car Lease, Salary Advance)

Job Details

About PhonePe Group: 

PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

Culture

At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right  environment for you is just one of the things we do. We empower people and trust them to do the right  thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a  big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of  the best minds in the country and executing on your dreams with purpose and speed, join us!

 

Location: Mumbai

 

Job Responsibilities:
- Managing the portfolio by strategizing and driving collections for the assigned region.
- Driving the compliance to collection processes in the assigned region
- Responsible for controlling the roll rates and recovery of overdue from the delinquent pool & controlling bucket wise delinquencies.
- Drive Higher resolution rates across buckets. Reviewing collections KPI to deliver superior client experience.
- Develop and execute collection strategies consistent with the nature of exposure and gravity of delays in payment.
- Identify, develop and continuously improve collections process to ensure overall efficiency
- Develop in an in-depth understanding collections SOP and drive implementation
- Accountable for designing and implementing Compliance &; Controls for collections unit in line with regulatory guidelines.
- Daily monitoring and regular reviews of delinquent portfolio to make location level strategy for smooth operations.


Functional Competencies
- Business Acumen: Analyse the effectiveness of the processes on a day-to-day basis and course correct.
- Analytical: Drive specific process efficiency metrics and be accountable to drive data-driven decision making.
- Managing Stakeholder: Manage disagreements maturely and align stakeholders. Communicate proactively and help bring clarity around deliverables and owners.
- Results Oriented: Deliver on short-term goals and long-term milestones set by business.

Attributes we are looking for
- Must be MBA/Graduate and above and have at least 5 years; experience in collections.
- Experience in New age NBFCs or Banks or Fintech is mandatory.
- Decision making, work under pressure, Effective communication

 

 

PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

  • Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
  • Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System
  • Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
  • Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy
  • Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment 
  • Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy

Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog.

Life at PhonePe

PhonePe in the news

Similar Jobs

YouGov - Junior Research Executive

YouGov

Barcelona, Catalonia, Spain (On-Site)
6 Days ago
Scanline VFX - Backend / Service Engineer

Scanline VFX

Toronto, Ontario, Canada (Hybrid)
5 Months ago
Jane Street - MacOS Engineer

Jane Street

New York, New York, United States (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Sperasoft - NOC Operator

Sperasoft

Lesser Poland Voivodeship, Poland (Hybrid)
3 Weeks ago
ByteDance - Research Scientist (Computational Biology - AI-for-Science)

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Adyen - Sales Development Representative (Enterprise)

Adyen

Tokyo, Japan (On-Site)
2 Weeks ago
Notion - Business Development Manager, Growth & Ecosystem Partnerships

Notion

San Francisco, California, United States (On-Site)
2 Weeks ago
Sphere Entertainment Co - Senior Manager Food & Merchandise Operations

Sphere Entertainment Co

Las Vegas, Nevada, United States (On-Site)
1 Month ago
Google - Account Executive, Google Customer Solutions

Google

Seoul, South Korea (On-Site)
2 Weeks ago
Warner Bros Games - Staff Software Engineer - MSC Rights Team

Warner Bros Games

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
NVIDIA - Solution Architect - CSP Cloud

NVIDIA

Shanghai, Shanghai, China (On-Site)
2 Months ago
Saviynt - Consultant, Professional Services, IAM/IGA

Saviynt

Bengaluru, Karnataka, India (Hybrid)
6 Months ago
Ansys - Enterprise Account Executive

Ansys

Tokyo, Japan (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in Mumbai, Maharashtra, India

HCL Tech - Senior Technical Writer

HCL Tech

Madurai, Tamil Nadu, India (On-Site)
6 Days ago
Accenture - Functional Test Engineer

Accenture

Kochi, Kerala, India (On-Site)
2 Weeks ago
Capgemini - .NET Full stack Developer

Capgemini

Pune, Maharashtra, India (On-Site)
1 Week ago
bazzar voice  - Marketing Operations Application Specialist - Marketo

bazzar voice

Bengaluru, Karnataka, India (Hybrid)
1 Month ago
Prose on Pixels - ART Director

Prose on Pixels

Chennai, Tamil Nadu, India (On-Site)
7 Months ago
PhonePe - Manager Agency Sales

PhonePe

Mumbai, Maharashtra, India (On-Site)
1 Week ago
Google - Technical Solutions Engineer, AI/ML

Google

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Single Store - Technical Account Manager

Single Store

Bengaluru, Karnataka, India (Remote)
1 Month ago
Phantom FX - Prep Supervisor

Phantom FX

Chennai, Tamil Nadu, India (On-Site)
6 Months ago
Qualcomm - Senior Lead Physical Design Engineer

Qualcomm

Noida, Uttar Pradesh, India (On-Site)
3 Days ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

About The Company

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike. With 48 crore (480 Million) registered users, one in four Indians are now on PhonePe. The company has also successfully digitized 3.6 crore (36 Million) offline merchants spread across Tier 2,3,4 and beyond, covering 99% of the postal codes across India. PhonePe is also the leader in Bharat Bill Pay System (BBPS), processing over 45% of the transactions on the BBPS platform. PhonePe forayed into financial services in 2017, providing users with safe and convenient investing options on its platform. Since then, the company has introduced several Mutual Funds and Insurance products that offer every Indian an equal opportunity to unlock the flow of money and access to services. PhonePe was recently recognized as the Most Trusted Brand for Digital Payments as per the Brand Trust Report 2023 by Trust Research Advisory (TRA).



Karnataka, India (On-Site)

India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Mumbai, Maharashtra, India (On-Site)

View All Jobs

Get notified when new jobs are added by Phonepe

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug