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Associate Account Manager, Large Customer Sales (English, Chinese)

Associate Account Manager, Large Customer Sales (English, Chinese)

1 Month ago • All levels • Business Development

About the job

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communication

Job Description

The Associate Account Manager, Large Customer Sales role at Google focuses on partnering with large businesses across various sectors (Finance, Travel, Retail) to guide their digital transformation. Responsibilities include building and managing client relationships, understanding their business challenges and marketing objectives, developing and optimizing Google Ads campaigns to maximize results, and providing excellent customer service. This involves leveraging Google's advertising and AI solutions and collaborating with internal teams. The ideal candidate possesses strong communication skills (English and Chinese, preferably Cantonese), experience in digital advertising or related fields, and a consultative sales approach. The role requires proactively identifying and solving client problems creatively and staying updated on Google's product developments to optimize campaign results.

Must have:

Bachelor's degree or equivalent experience
Digital advertising experience
Fluent English & Chinese communication
Consultative sales skills
Client relationship management

Good to have:

Experience with Google Ads, DV360, SA360, YouTube
Cantonese fluency
Experience optimizing and troubleshooting products/services
Customer-facing consulting experience

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
Experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.
Ability to communicate in English and Chinese fluently in order to communicate in a customer-facing sales role.

Preferred qualifications:

Experience in customer-facing consulting or business.
Experience optimizing and troubleshooting products or services.
Experience with Google Ads, Display and Video 360, Search Ads 360, YouTube or similar digital advertising campaigns and platforms.
Ability to communicate in Cantonese fluently in order to communicate with Hong Kong domestic businesses.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

In this role, your core mission will be to partner with the organizations across key verticals such as Global Finance, Travel, Retail and the Domestic market, guiding them through their digital transformation journeys. Working with key accounts in the region, you will play a strategic role in delivering the best of Google’s solutions. You will leverage Google's cutting-edge ads and AI solutions, while also fostering a One Google approach through collaboration with Cloud and regional teams.

Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.

Responsibilities

Partner with Industry manager to own a portfolio of large businesses across different verticals.
Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
Partner with clients for marketing solutions, and optimize Google ads in order to maximize results for advertisers.
Provide excellent customer service to Google's advertisers, identify, and solve client problems proactively and creatively.
Learn and work with Google's ongoing development of advertiser products to optimize client campaign results.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.