Attractions Host/ess

1 Week ago • All levels • Operations

Job Summary

Job Description

As an Attractions Host/ess with Disney Cruise Line, you'll play a vital role in bringing the magic of Disney to life onboard their cruise ships. Responsibilities include monitoring and operating attractions, greeting guests, ensuring safety, delivering engaging narrations, managing guest flow, enforcing policies, and addressing guest needs. This involves working with attraction systems, operating within safety guidelines, handling communications, and escalating issues as necessary. The role requires excellent communication skills, the ability to handle high-volume guest interactions, and experience in managing crowds, enforcing rules courteously, and working effectively both independently and as part of a team. Physical demands include heavy lifting, pushing, pulling, bending, and prolonged standing.
Must have:
  • Guest interaction experience
  • Safety-conscious
  • Clear communication
  • Public speaking skills
  • Ability to multi-task
  • Teamwork skills
  • Heavy lifting capability
Good to have:
  • Experience in attractions/ride operations
  • Bilingual skills
  • Crowd control experience

Job Details

Job Summary:

Every day at Disney Cruise Line we take pride in bringing the magic of Disney to life. We find joy in creating cherished memories and form genuine connections with our guests. We hold each other to the highest degree and always act responsibly while ensuring the safety of fellow crew and guests. United by our Disney values, we work toward excellence in all we do. As a part of our team, you can live and work in a diverse and inclusive environment amidst a professional and supportive community. If you are ready to create unforgettable experiences and grow as a person and as a professional, apply today.

Responsibilities:

  • Assist with monitoring and operating all attractions locations including greeting Guests, loading and unloading attractions, operating attraction systems, delivering narrations and providing audience control while always ensuring Guests and Crew Member’s safety
  • Memorizing and delivering narrations (spiel) at a variety of lengths on a microphone to large groups
  • Monitoring Guest flow and providing a safe Guest experience
  • Enforce policies and ride restrictions including monitoring height restrictions
  • Ensure safety of ride operations including verifying safety restraints and belts are safely secured before a ride is set into motion
  • Proactively engage with Guests by addressing needs and answering questions
  • Help with Guest challenges and escalate as required
  • Monitor radio communication with Attractions Coordinator, Attractions Managers and other areas
  • Complies with the safety competencies, and all company policies and procedures
  • Emergency Duties as specified in the ship Assembly Stations and Emergency Functions Plan
  • SMS - uphold the general safety management responsibilities in areas and operations under their control
  • Physical role requiring heavy lifting, climbing, pushing, pulling, bending, twisting, standing, walking, and kneeling. Must be able to grip, grasp, and lift from 5 to 25 pounds and must be able to push and pull up to 40 pounds
Prolonged standing to perform and maintain crowd control during peak operational hours in outdoor settings during different weather conditions

Basic Qualifications:

  • Minimum six months of recent work experience in high volume guest facing environment (i.e. transportation, airport, resorts, F&B, retail, cruise industry)
    • Preferably in attractions/ride operations (amusement parks, carnivals, waterparks)
  • Focus on culture of safety and following procedures listed in operating guide
  • High volume guest interactions, engaging qualities, handling conflict
  • Clear and concise communication (English required), other languages preferred
  • Must maintain time management, ability to multi-task and have attention to detail
  • Works well in team environment as well as independently
  • Comfortable with public speaking, giving instructions, enforcing rules in a courteous way focusing on safety
  • Experience with repetitive work
  • Crowd control experience
Experience in heavy lifting (up to 25 pounds), climbing, pushing and pulling (up to 40 pounds), bending, twisting, standing, walking, & kneeling

Similar Jobs

NVIDIA - IO Design Engineer

NVIDIA

Shanghai, Shanghai, China (On-Site)
3 Weeks ago
Aristocrat Gaming - Ignite Technical Program Manager

Aristocrat Gaming

Sofia, Sofia City Province, Bulgaria (Hybrid)
5 Days ago
NVIDIA - Accountant - Accounts Payable

NVIDIA

Bengaluru, Karnataka, India (On-Site)
1 Month ago
ION - Sales Executive

ION

London, England, United Kingdom (On-Site)
5 Months ago
Ubisoft - Level Design Director (Splinter Cell)

Ubisoft

Toronto, Ontario, Canada (On-Site)
4 Days ago
Tesla - Senior Business Planning Coordinator

Tesla

Zug, Zug, Switzerland (On-Site)
1 Month ago
Mattel  Inc  - American Girl Merchandise Handling Associate

Mattel Inc

(On-Site)
5 Days ago
ION - Technical Operations Engineer

ION

Woking, England, United Kingdom (On-Site)
5 Months ago
ION - Equity Technical Account Manager - 8523

ION

Tokyo, Japan (On-Site)
5 Months ago
Scale AI - Operations Specialist (New Grads)

Scale AI

Mexico City, Mexico City, Mexico (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Tesla - EHS Training Coordination Internship

Tesla

Bavaria, Germany (On-Site)
1 Month ago
ByteDance - Product Operations, Search Ads AI Data Service - Trust & Safety

ByteDance

Pasig, Metro Manila, Philippines (On-Site)
1 Month ago
Humble Bundle - Associate, Business Development

Humble Bundle

New York, New York, United States (Remote)
1 Week ago
PwC - ETIC, Cybersecurity Risk Technology Associate

PwC

Cairo, Cairo Governorate, Egypt (On-Site)
6 Months ago
Corsair - Sales Account Manager, Japan

Corsair

Taipei City, Taiwan (On-Site)
1 Week ago
Netflix - Associate, Finance & Strategy, Ads Revenue & Yield Analytics, EMEA

Netflix

London, England, United Kingdom (On-Site)
2 Months ago
WebFX - Social Media Specialist Account Manager (Open to Remote or On-Site)

WebFX

Harrisburg, Pennsylvania, United States (Remote)
5 Months ago
Logitech - Head of Global Logistics  Procurement

Logitech

Cork, County Cork, Ireland (Hybrid)
4 Months ago
PlayStation Global - Indirect Strategic Sourcing Manager (Travel & Marketing)

PlayStation Global

Aliso Viejo, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in undefined

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Operations Jobs

SuperPlay - Technical Operation Manager

SuperPlay

Warsaw, Masovian Voivodeship, Poland (Remote)
5 Days ago
USE Insider - Customer Success Operations Specialist

USE Insider

İstanbul, İstanbul, Türkiye (On-Site)
5 Months ago
The Walt Disney Company - Associate Manager, Asset Management & Technology

The Walt Disney Company

Singapore, Singapore (On-Site)
2 Months ago
Tesla - Service Manager

Tesla

Holzwickede, North Rhine-Westphalia, Germany (On-Site)
1 Month ago
Luxoft - Murex BAU Consultant - Mexico

Luxoft

Mexico City, Mexico City, Mexico (Remote)
4 Months ago
Playtech - Customer Success Manager

Playtech

(On-Site)
4 Days ago
Playtech - Online Gaming Assistant

Playtech

Miraflores, Lima Province, Peru (On-Site)
2 Months ago
The Walt Disney Company - Floor Manager

The Walt Disney Company

London, England, United Kingdom (On-Site)
1 Week ago
Fanatics - Senior Director, Global Brand Operations

Fanatics

San Mateo, California, United States (Hybrid)
5 Months ago
Scopely - Senior Executive Assistant

Scopely

California, United States (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

From classic animated features and exhilarating theme park attractions to cutting edge sports coverage, and the hottest shows on television, The Walt Disney Company has been making magic since 1923, creating unforgettable stories that connect with audiences around the world. And we’re just getting started!

The key to our success…. The Cast, Crew, Imagineers and Employees who honor Disney’s rich legacy by stretching the bounds of imagination to create the never-before-seen, bringing unparalleled entertainment experiences to people of all ages. Begin a career that delivers unparalleled creative content and experiences to audiences around the world and just imagine the stories you could be part of…

What is #LifeAtDisney like? It’s a series of magical moments with cast members and employees developing and telling our stories in the most innovative ways. Whether it’s a day spent as a Disney VoluntEAR, or celebrating the release of a new interactive experience, retail product or movie, our days are filled with the knowledge that we are creating entertainment experiences the whole family can enjoy. Follow @DisneyCareers on Facebook, Twitter and Instagram for a peek behind-the-curtain, and discover how you could connect to a world of stories with Disney!

Anaheim, California, United States (On-Site)

Lake Buena Vista, Florida, United States (On-Site)

Hong Kong (On-Site)

Papenburg, Lower Saxony, Germany (On-Site)

Hong Kong (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

Île-de-France, France (On-Site)

View All Jobs

Get notified when new jobs are added by The Walt Disney Company

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug