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Business Program Manager III, Change Management, Google Cloud (English)

Mexico City, Mexico (On-site)

Business Program Manager III, Change Management, Google Cloud (English)

3 Weeks ago • 10 Years + • Undisclosed

About the job

2 skills required for this role

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communication

cross-functional

Job Description

As a Change Manager at Google Cloud, you'll be responsible for creating and implementing a change landing strategy and plan to maximize field adoption. This involves developing a comprehensive change management strategy, designing and delivering training programs (both in-person and virtual), creating business messages and enablement materials, measuring adoption rates, and managing resistance to change. You'll work closely with executive leaders, ensuring active sponsorship and coordinating communication efforts. A key responsibility is conducting change impact assessments, defining success measures, and tracking progress. The role requires strong communication, problem-solving, and people management skills, with experience leading cross-functional change initiatives in a large enterprise.

Must have:

10+ years leading cross-functional change initiatives
Experience in change management methodologies (e.g., ADKAR)
Excellent communication and problem-solving skills
Create and implement change landing strategies
Design and deliver training programs
Measure adoption and manage resistance to change

Good to have:

Experience designing virtual training modules
Prosci ADKAR methodology knowledge

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
10 years of experience leading cross-functional change initiatives in an enterprise organization or program management.
Experience leading or managing programs while working with cross-functional teams.
Ability to communicate in English fluently as this is a role that requires communication with US and Canada based partners in English.

Preferred qualifications:

Experience in the design and delivery of in person Change Management training programs and in creating virtual Change Management training modules.
Knowledge of the Prosci Awareness, Desire, Knowledge, Ability and Reinforcement (ADKAR) methodology or other organizational change management methodologies.
Ability to execute on creating business messages, enablement/training materials, measuring adoption and managing resistance to change.
Excellent problem-solving skills, with the ability to develop creative and non-traditional solutions for challenging, undefined problems.
Excellent people management and influencing skills, excellent verbal and written communication skills.

About the job

As a Change Manager, you will be responsible for creating and implementing a change landing strategy and plan with the goal of maximizing field adoption of changes within Google Cloud. You will have to create a change management strategy and landing plan.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

Support and engage executive leaders to provide active, visible, and coordinated sponsorship.
Support the design and development of messages documents and ensure the communications lead has input to draft and deliver communications.
Provide input, document requirements and support the design and delivery of training programs. Evaluate and ensure field readiness.
Create a change impact assessment that addresses systems, process, and job role impact.
Define success measures, track and report adoption, and monitor change progress.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.