C2C Collections Process Expert

2 Months ago • All levels

Job Summary

Job Description

The Collections Process Experts role, based in the BSv organization, focuses on achieving service levels and key measurement targets for the team. They ensure high-quality, cost-effective services that drive business outcomes by focusing on customer service and process improvements. This includes chasing outstanding invoices from clients' customers, as well as delivering progress reporting, task management, and documentation for finance activities.

Job Details

Job Description

Role based in BSv organisation. Leveraging deepening knowledge of Collections, The Collections Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for chasing outstanding invoices from customers of our clients

Job Description - Grade Specific

Entry and mid-Junior level in a Finance Administration roleStrong team player with the ability to build good relationships with their stakeholders.Able to act on own initiative with regular supervision. Understands when to seek guidance/escalateSupports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity

Skills (competencies)

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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