C2C Collections Process Expert

The Collections Process Experts participate in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. They are responsible for chasing outstanding invoices from customers of our clients. This role requires a strong team player with the ability to build good relationships with their stakeholders. The person should be able to act on their own initiative with regular supervision and understand when to seek guidance/escalate. Supports experienced Finance specialists delivering progress reporting, task management and documentation for Finance activity.