Conversational AI Solutions Consultant, Telephony Integration, Google Cloud

About the job

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.

As a Conversational AI Telephony Integration Architect, you will work closely with the customers to understand their business requirements and develop integration plans that meet those requirements. You will provide technical guidance to Google Cloud Platform's to support their adoption of Conversational AI (CAI) solution. You will design the overall solution architecture for each customer’s CAI deployment. This will include recommendations for key integrations for telephony platforms. You will co-develop virtual agent solutions with Google partners, including Independent Software Vendors (ISVs), SaaS vendors and System Integrators (SIs). You will maintain close partnership with Google’s Cloud AI Engineering teams to build and constantly drive excellence in our products. In this role, you will be working with Google Cloud customers, and together with the team you will support customer implementation of Google Cloud products.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.