Country Service Lead, Belgium

1 Month ago • All levels • Operations

Job Summary

Job Description

As Country Service Lead for Belgium, you'll lead Tesla's field service operations, ensuring exceptional customer service and team development. Responsibilities include driving strategic decisions for service growth, coaching managers, reviewing KPIs, identifying service improvements, motivating teams, collaborating with EMEA leaders and other business areas, and managing service financials. You'll need strong leadership, organizational, and data analysis skills to succeed in this role. The position requires high-level strategic thinking and effective communication across all levels of the organization.
Must have:
  • Proven background in managing organizations
  • Strong leadership & coaching skills
  • Data analysis & decision-making abilities
  • Excellent organizational & reporting skills
  • High-level business approach & grass-roots communication
  • Fluency in English and local language

Job Details

What to Expect

Our Country Service Leads are the leaders of our field Service operations. You will be responsible for delivering an exceptional service experience to our customers, developing your team members and organization, managing day-to-day operations, and ensuring Tesla Service meets the needs of our customers as well as the expectations of our employees.

As Country Service Lead you will be responsible for all our service locations and lead your Management team and organization to consistently deliver excellent results. To succeed at Tesla, you must be energetic, highly organized, and smart working as well as having a passion for true leadership and the Tesla brand.

What You’ll Do
  • Develop and drive strategic decisions for the service organization to ensure growth and to meet current and future business demands
  • Proactively guide and coach a team of managers, being present in the field and ensuring managers are empowered to make the right local decisions to drive the business forward
  • Regularly review country KPIs, identifying trends and reviewing in more detail with managers if required to quickly address any negative trends or issues
  • Constantly assess potential service improvements
  • Effectively communicate and motivate teams, as well as adapting to the changing needs of the company
  • Collaborate closely with other EMEA Country Leaders, as well as with other business areas ensuring a strong network of peers 
  • Manage financials from a service perspective for the country, maintaining an overview of cost savings, employee expenses, operational costs, profit and loss and revenue
What You’ll Bring
  • A proven background of managing an organization or region to meet operational and strategic targets
  • An open and approachable leadership style, with experience of leading, motivating and coaching managers
  • Ability to find, organize and manipulate data for decision making and action taking purposes 
  • Excellent organization skills, with experience of high-level reporting
  • Ability to move between a high-level, holistic business approach and communicating with employees on a grass-roots level
  • High professional command of the English and local language 

Similar Jobs

Unity - Senior Growth Strategy Manager

Unity

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
3 Months ago
Riot Games - EMEA Consumer Products Coordinator

Riot Games

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
Tesla - Serviceberater/ Service Advisor (m/w/d) - München, Parsdorf

Tesla

Bavaria, Germany (On-Site)
1 Month ago
Corsair - Partnerships Operations Intern - Elgato

Corsair

(Remote)
1 Month ago
CRED - VKYC ops

CRED

Bengaluru, Karnataka, India (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!

Jobs in Drogenbos, Flanders, Belgium

PwC - Indirect Tax Senior Manager

PwC

Ghent, Flanders, Belgium (On-Site)
2 Months ago
PwC - VAT Advisory Consultant

PwC

Brussels, Brussels, Belgium (On-Site)
2 Months ago
In The Pocket - TEAM LEAD

In The Pocket

Belgium (On-Site)
1 Month ago
Google - Legal Trainee (Fixed-Term Contract) (English, Dutch, French)

Google

Brussels, Brussels, Belgium (On-Site)
2 Months ago
Mozilla - Staff Machine Learning Engineer, Gen AI

Mozilla

Belgium (Remote)
4 Months ago
ARHS - Netwerk Engineer

ARHS

Leuven, Flanders, Belgium (On-Site)
4 Months ago
Deliveroo - Sales Development Representative, Flemish Speaking Belgium Market

Deliveroo

Antwerp, Flanders, Belgium (Remote)
2 Months ago
Fabric - Applied Researcher, Cryptography Hardware

Fabric

Belgium (Remote)
4 Months ago
ION - Senior  Regulatory Correspondent - Mergermarket/PaRR EMEA

ION

Brussels, Brussels, Belgium (On-Site)
4 Months ago
ARHS - Fullstack Developer

ARHS

Liège, Wallonia, Belgium (On-Site)
4 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Saviynt - Technical Lead, Support operations- JSON

Saviynt

Bengaluru, Karnataka, India (Hybrid)
4 Months ago
Riot Games - Procurement Specialist

Riot Games

Dublin, County Dublin, Ireland (On-Site)
3 Months ago
PwC - TLS | Associate Legal Sevilla

PwC

Seville, Andalusia, Spain (On-Site)
4 Months ago
Deliveroo - Assistant Food Buyer/Vendor Manager

Deliveroo

London, England, United Kingdom (On-Site)
1 Month ago
ION - Technical Operations Engineer

ION

Woking, England, United Kingdom (On-Site)
4 Months ago
Google - Manager, Trust and Safety AdSpam

Google

Bengaluru, Karnataka, India (On-Site)
2 Months ago
Microsoft - Senior Datacenter Incident Manager

Microsoft

(On-Site)
1 Month ago
Tencent - Game Operations Manager

Tencent

Shenzhen, Guangdong Province, China (On-Site)
2 Months ago
Cyara - Sales Operations Analyst – Data

Cyara

Hyderabad, Telangana, India (Hybrid)
2 Months ago
ComeOn Group - Dutch Speaking Customer Experience Agent

ComeOn Group

St. Julian's, Malta (Hybrid)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Tesla is an internet company. Follow us to receive our company updates and job postings.

Kalsdorf Bei Graz, Styria, Austria (On-Site)

North Holland, Netherlands (On-Site)

İstanbul, Türkiye (On-Site)

Brandenburg, Germany (On-Site)

Huddinge, Stockholm County, Sweden (On-Site)

Rhineland-Palatinate, Germany (On-Site)

London, England, United Kingdom (On-Site)

View All Jobs

Get notified when new jobs are added by Tesla

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug