VKYC ops
Job Summary
Job Description
VKYC ops role requiring 1-2 years customer service experience. Must have excellent communication skills in English and Hindi, proficiency in any vernacular language is a plus. Attention to detail and accuracy are crucial. Ready to work in rotational shifts and 6 days a week.
Must have:
- Customer Service
- English & Hindi
- Detail Oriented
- Rotational Shifts
Good to have:
- Vernacular Language
- KYC Documentation
Perks:
- Cab Facility
- Weekly Day Off
1 skill required
Job Details
what will you do?
- carry out customer identification process through video calls
- performing due diligence checks & reviewing KYC documentation through video calls
- need to be consistent, thorough, accurate and credible while performing duties
- need to be time bound & ensure the requests are closed with in stipulated timelines
- complete and accurate capture of call interactions
- need to ensure defect rates are kept under acceptable levels
- must exhibit the highest standards of customer service to ensure customers are comfortable through the verification process and abide by the grooming standards required for the said role
- ensure all laid down systems and processes are followed as stipulated by the regulatory and compliance standards
you should apply if you:
- are a graduate with 1-2 years of work experience in a customer service environment
- excellent verbal communication (in English and Hindi) and interpersonal skills. proficiency in any vernacular language is a plus
- knowledge of customer service principles and practices
- customer service orientation with attention to detail and accuracy
- ready to work in rotational shifts in 24 x 7 environments. (cab facility will be provided for night shift only)
- need to work 6 days a week and might involve a roaster during the weekends.
- weekly day offs can be on any day of the week.
Similar Jobs
Get notifed when new similar jobs are uploaded
Similar Skill Jobs
Car Gurus
Boston, Massachusetts, United States (Hybrid)
• 1 Month ago
Canva
Auckland, Auckland, New Zealand (Remote)
• 2 Months ago
Ajmera Infotech
Austin, Texas, United States (On-Site)
• 3 Weeks ago
Get notifed when new similar jobs are uploaded
Jobs in Bengaluru, Karnataka, India
Marvell
Bengaluru, Karnataka, India (On-Site)
• 2 Months ago
Get notifed when new similar jobs are uploaded
Similar Category Jobs
Looks like we're out of matches
Set up an alert and we'll send you similar jobs the moment they appear!
