E-Commerce Cash & Data Analyst

Description

• Accurately record and process customer payments daily, ensuring they are applied to the correct invoices.
• Manage the E-Commerce customer account to ensure invoices and credit notes are raised correctly.
• Create IOSS reports monthly and manage any queries that arise.
• VAT reconciliations to ensure accurate revenue recognition.
• Weekly reporting.
• Adhere to industry regulations and guidelines related to payment processing and dispute resolution.
• Following internal processes and controls (SOX Compliance).
• Maintain accurate and up-to-date records of all cash applications, chargebacks, and disputes.
• Support investigations and analysis of chargeback disputes.
• Offer ad hoc support to the Finance team.

• Experience working with managing chargebacks within an E-Commerce environment.
• Experience with D365, Salesforce, Adyen, Paypal and Narvar are an advantage
• Excellent IT skills including advanced Excel.
• Strong ability to analyse data and identify patterns and trends.
• Ability to identify and resolve complex issues. 
• High attention to detail when managing large volumes of data.
• Experience of managing an E-Commerce ledger.
• Experience in working towards targets.
• Open to change and new ways of working.
• Excellent customer service skills.
• Takes prompt actions to deliver results and support the team when required.
• Ambitious, driven and focussed with a can-do attitude.
• Excellent verbal and written communication skills.
• The ability to listen and interpret information, but also challenge the status quo.
• A highly organised and proactive approach to work including liaising with departments internally.
• Able to prioritise workload and respond to multiple deadlines and tasks and ability to work unsupervised.
• Able to assess information, quality orientation, speed, and accuracy.

What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!

Funko is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mendal disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.