CRM Coordinator

Aristocrat Interactive is looking for a highly motivated CRM Coordinator to join our team.

What You'll Do:

• Manage a relationship with your appointed partner and brands to ensure smooth and accurate execution of all CRM projects and marketing activities.
• Manage the end-to-end operational process: Request materials, build & create CRM communications, QA and monitoring.
• Monitoring of campaign execution & performance, assisting Customer Service with any queries.
• Compiling and presenting reports on CRM stats – deliverability, open and click rates, conversions, deposits etc.
• Optimizing customer promotional journeys and experience.
• Utilize customer list management skills for A/B testing and segmentation to discover best practices within each customer segment
• Implementing of automated CRM programs for agreed campaigns.
• Aristocrat Interactive employees are adequately trained in Responsible Gambling in order to protect customers from harm following the relevant licensing objectives.

What We're Looking For

• Good written and verbal English.
• Ability to work independently, problem-solve and manage your time.
• Use interpersonal skills to build a relationship with your client and collaborate with them to optimise the CRM.
• Understanding and experience in editing HTML as well as being competent in Excel.
• High attention to details and ability to effectively plan work tasks to meet deadlines.
• You are responsible, with strong initiative. Well organized and able to learn quickly.
• Proactive in identifying areas for optimisation and testing.
• Ability to adapt to a fast-paced, dynamic work environment.
• Experience with WordPress for website updates and management – an advantage.
• Proficiency in Canva for design and content creation – an advantage.
• A BSc. in Marketing or equivalent – an advantage.

Company Summary

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), mobile games publishing (Pixel United) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play.

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

Depending on the nature of your role, you may be required to register with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.