Italian Speaking Key Account Manager

2 Months ago • 5 Years + • Account Management

Job Summary

Job Description

The Italian-speaking Key Account Manager at Evolution will be responsible for acquiring, maintaining, and optimizing business relationships and partnerships to achieve business KPIs. This involves building relationships, increasing customer loyalty, and delivering personalized experiences. Responsibilities include liaising with internal resources and operators on promotional campaigns, working with stakeholders to optimize strategies, representing the company's product range, distributing information on game releases, establishing key account relationships, acting as an intermediary between departments and customers, and providing root-cause analysis and solutions. The role requires strong communication skills in English and Italian, experience in the iGaming industry, and proven client management capabilities.
Must have:
  • 5+ years in iGaming (B2B strategic role)
  • Strong commercial awareness
  • Client management expertise
  • Strategic thinking & analytical skills
  • Fluent English & Italian
  • Sales, negotiation, problem-solving skills
Good to have:
  • Additional language
  • Team management experience
Perks:
  • Competitive salary
  • Health insurance
  • Gym membership
  • Parking
  • Professional development

Job Details

Company Description

Evolution is a world-leading innovator in product development and advanced IT solutions for online casinos. We are a multinational B2B product and service provider with an extensive track record of number 1s. We are leading the industry with pioneering technical solutions and pushing the limits of what has been done in terms of online user experience.

Our teams create our product concepts, develop the software, integrate the product with the operators’ interface, and deliver both the technical solutions and the people required for the operators to offer online slots and live casino 24/7/365. We also build our studios and operate live casino tables around the world.

Founded in 2006, we’ve grown to a company with presence in around 40 countries and a diverse group of 20,000 people guided by our values: ALIVE, do RIGHT, and work TOGETHER. Our success is largely down to the creativity, quality and commitment of our people and we are always looking to expand our talented teams.

Evolution AB (publ) is listed on Nasdaq Nordic with a market capitalisation of over EUR 17B.

Job Description

The Key Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.

Main Responsibilities:

  • Liaising with in-house resources and operators to undertake promotional fulfillment and analysis of campaigns and marketing initiatives
  • Keeping close track on the performance of promotional campaigns to identify problems or issues that may arise
  • Working closely with internal stakeholders to optimise strategy and ensure KPI targets are met
  • Representing the entire range of the Company’s products
  • Distributing and presenting information to customers about upcoming game releases and opportunities
  • Establishing and maintaining effective key account relationships
  • Act as an intermediary between internal departments and customers
  • Acting as an escalation point for customers for any issues, and drive resolution action
  • Providing root-cause analysis, driving continuous improvement and execution of solutions
  • Proactively assessing, clarifying, and validating customer needs on an ongoing basis
  • Ensuring the timely and successful delivery of Company solutions according to customers’ needs and objectives.

The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; The scope of the job may also be subject to change as necessitated by business demand.

Qualifications

  • 5+ years’ experience within the igaming industry, ideally within a B2B strategic role
  • Sound commercial awareness and knowledge of business development
  • Demonstrate a clear knowledge of how to generate results in a complex commercial environment
  • Experienced at effective client management at a senior level
  • Proven team management capabilities
  • Be analytical with the ability to think strategically
  • Have a genuine passion for sales, negotiation, decision-making, and problem-solving
  • Educational background in a related field would be preferred
  • Strong communication and written ability in English and Italian is essential (an additional language would be an asset)
  • Proficiency with Microsoft Office Suite, such as Excel and PowerPoint
  • Be presentable, willing to travel and work outside of normal office hours
  • Any other ad hoc duties related to the role

Additional Information

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Opportunity to gain real insight into how the gaming industry functions by working in a role that touches all areas of the number 1 gaming supplier
  • Competitive salary
  • Health insurance
  • Gym membership
  • Parking facilities provided
  • Professional development opportunities

If you are interested, please apply !

Interviews will be conducted on a rolling basis

For more information please visit our careers page:  www.evolutiongamingcareers.com

The purpose of processing personal data which candidate submits to Evolution Gaming is to manage applications in view of possible pre-selection and further recruitment at Evolution. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent.

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About The Company

Evolution is a world-leader in product innovation and advanced IT-solutions for video streamed live casino. Our code runs 24/7/365 serving millions of users globally and processing financial transactions of thousands of EUROs every second.  

Evolution AB (publ) is listed on Nasdaq Nordic with a MCAP of over EUR 20B.


The company was founded in 2006, inspired by the world-renowned casino in Monte Carlo. Using the rapidly emerging technology, Evolution founders wanted to bring the excitement from the live player experience in to the home. From that came our brand promise of delivering a product which was AS REAL AS IT GETS, and our key corporate value ALIVE.


Today, more than 13,000 EVOlutioneers work in the company’s sites across 5 continents. With an ever-growing world-wide demand for our innovative product and high quality services, we look for more high performing talent with a team player mindset and diverse skillsets and backgrounds. 


Please read our Privacy and Cookies policies below before submitting any personal data to us: https://www.evolution.com/privacy-policy & https://www.evolution.com/cookies-policy


Followers must be 18+.  

http://gambleaware.co.uk Please gamble responsibly. 🔞 


Evolution is licensed and regulated by the Malta Gaming Authority under licence MGA/B2B/187/2010 issued on 01 of August 2018. Evolution is also licensed and regulated in many other jurisdictions such as the United Kingdom, Belgium, Canada, Romania, South Africa, and others.

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