The Mimecast Governance and Certification Office (GCO) is looking for a Customer Framework Compliance Associate to aid in the trust and assurance conversation during the sales process. This is a 12-month role based in RSA.
In this role you will be helping to support Mimecast’s sales team by responding to requests and questionnaires of all sizes, with a primary focus on large, enterprise customers. The successful candidate will have experience working at a software company and responding to Tenders, RFPs, RFIs, and security questionnaires. The Customer Framework Compliance Associate will work with Sales in the review of Restricted Party Screening (RPS) alerts.
The individual will consult with subject matter experts and the GCO team to compile responses to customer enquiries and support employees at all levels.
The Customer Framework Compliance area is a fast paced and highly demanding environment. Candidates must be proactive and capable of multi-tasking under pressure with limited oversight from management. The ability to be resourceful and learn on the job is essential.
Join our Business Legal team to accelerate your career journey, contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.
Our Hybrid Model: We provide you with the flexibility to live balanced, healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week, because working together in person:
The RSA base salary range for this position is base R320,000 - R480,000. This reflects the minimum and maximum target for new hire salaries for this position. This position may also be eligible for bonus, incentive plans, and other related benefits. Our salary ranges are determined by role, level, and location. These factors and individual capabilities will also determine the individual pay offered.
Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.
We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.
Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.
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