FSI Solution Consultant

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The opportunity

As a creative problem-solving leader for the sales team, you will have the chance to guide unusual solutions for the largest clients’ digital experience strategies. You will craft solution visions that pursue prospects' most meaningful business problems. You will tailor use-cases, which clearly articulate the context and value of Digital Transformation in the customer's daily work stream. In this role you will master the challenges faced by leading FSI customers and how Adobe helps clients meet these challenges.

What you'll do

• Partner with the sales team focused on the largest FSI brands in Southeast Asia.

• Perform account planning, discovery and develop a deep multi-year vision which matches clients’ objectives and solves their business issues.

• Actively drive the technology evaluation stage of the sales process, working with the sales team as the key technical advisor and product advocate for our products.

• The Solution Consultant must be able to articulate technology and solution positioning of some or all of the Adobe Experience Cloud solutions.

• Identify all technical issues of assigned accounts to assure complete customer happiness through all stages of the sales process.

• Establish and maintain positive relationships throughout the sales cycle.

• Support customer retention efforts through workshops and other value realization activities.

What you need to succeed

• At least 10 years’ experience in software vendor or SaaS technical sales, preferably selling Martech solutions with strong ability to explain the use of these solutions for customer acquisition, conversion, engagement and retention.

• Must have experience working in or selling to customers in the financial services industry in Singapore for the last 5 years. You are expected to be familiar with marketing and CX processes, use cases and Martech adoption challenges in this industry.

• Lead customer account management within large and sophisticated customer organisations.

• Strong business insight to drive a value-based or challenger sales approach.

• Experience with any of the component solutions in the Adobe Experience Cloud is a big plus.

• Knowledge of the latest trends and issues in a broad range of Martech/Adtech/CX topics such as data-driven marketing, personalisation, content management, e-commerce and advertising technology are required.

• Knowledge of complementary and competitive products and technologies such as Google Data Cloud, Salesforce Marketing Cloud, composable or integrated CDPs, and/or Content Management Systems is a big plus.

• Be able to work autonomously, be self-motivated and a strong team player.

• Outstanding communication, presentation and negotiation skills (verbal and written). Comfortable presenting to all levels of stakeholders in large organisations.

• Self-motivated and disciplined.

Adobe is an equal opportunity employer. We hire hardworking individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, veteran status, cultural background or religious beliefs. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.