Sales Marketing Business Analyst

1 Month ago • 2 Years +

Job Summary

Job Description

This Sales Marketing Business Analyst role involves providing user support to Sales Marketing teams, especially during reporting periods. Key responsibilities include developing functional specifications, conducting data analysis for marketing campaigns and sales performance, monitoring customer service requests, and creating business requirements. The role requires collaboration with stakeholders, mentoring junior analysts, and resolving technical issues. The ideal candidate should have strong organizational and analytical skills, excellent communication skills, and experience with CRM platforms like Salesforce or HubSpot. The role also requires proficiency in MS Office, including Excel for data analysis, and SQL Developer experience is a plus.

Must have:

2 years of experience in a Business Analyst role, preferably related to Sales Marketing
Strong organizational and analytical skills with problem-solving abilities
Excellent communication skills, both written and verbal in English
Experience with CRM platforms (Salesforce, HubSpot) is a plus
Proficiency in MS Office, including Excel for data analysis

Good to have:

SQL Developer experience
PowerBI or Analytics tools desired

9 skills required

9 skills required for this role

Add these skills to join the top 1% applicants for this job

sql

data-analytics

salesforce

excel

communication

business-analysis

market-research

organisational-skills

ms-office

Job Details

Sales Marketing Business Analyst

Key Responsibilities

Provide user support for Sales Marketing teams particularly during key reporting periods
Develop functional specifications gather user approvals conduct UATs and create requirements for production releases
Conduct data analysis to support marketing campaigns sales performance tracking and market research
Monitor and follow up on Customer Service Requests CSRs in collaboration with Business Relationship Managers BRMs
Track and resolve tickets related to Sales Marketing applications and tools
Create business requirements for global Sales Marketing teams
Follow up support incidents to understand recurrent issues and implement permanent solutions
Collaborate with and influence key internal and external business stakeholders
Mentor junior analysts and support team members in their daily tasks

Requirements Qualifications

Strong organizational and analytical skills with problemsolving and decisionmaking abilities
Positive attitude and excellent communication skills for engaging with upper management
Ability to handle fluent and assertive conversations in English written and verbal

Education Experience
2 years of experience in a Business Analyst role preferably related to Sales Marketing
Experience with CRM platforms eg Salesforce HubSpot is a plus
SQL Developer experience
Proficiency in MS Office including Excel for data analysis
Strong problemsolving abilities
Proactive selfstarter with a strategic and analytical mindset
Fast learner with excellent interpersonal skills
Serviceoriented approach with a focus on stakeholder collaboration
PowerBi or Analytics tools desired