Google CCAI BOT Developer

2 Months ago • 3 Years +

Job Summary

Job Description

Miratech is seeking a CCAI BOT Developer to join their team remotely. This role involves developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. The developer will collaborate with Scrum teams to build intelligent voice bots and chatbots, integrating NLP, NLU, and machine learning technologies with backend systems. Responsibilities include designing, developing, and deploying chatbots, writing code, integrating with backend systems, troubleshooting technical issues, and staying updated on industry trends.
Must have:
  • 3+ years of experience with Google CCAI Bot framework and Dialogflow.
  • 3+ years of experience in IVR application development.
  • Expertise in web services integration with SQL databases and RESTful APIs.
  • Experience with Google, Genesys, and related technologies.
  • Strong understanding of agile development and Scrum best practices.
  • Strong analytical skills for resolving technical issues.
  • Bachelor’s degree in a technology-related field or equivalent experience.
Good to have:
  • Hands-on experience with Git, Jenkins, Maven, and automated testing.
  • Experience with Genesys Composer
Perks:
  • Culture of Relentless Performance
  • Competitive Pay and Benefits
  • Work From Anywhere Culture
  • Growth Mindset
  • Global Impact
  • Welcoming Multicultural Environment
  • Social Sustainability Values

Job Details

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.
Miratech has coverage across  5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. 

Job Description

Miratech as a trusted partner seeks a CCAI BOT Developer to join our team remotely. 
This project focuses on developing and implementing advanced conversational AI solutions using the Google CCAI Bot framework. Scrum teams, including IVR and chatbot developers, collaborate to build intelligent voice bots and chatbots that enhance customer interactions in contact centers. The project integrates NLP, NLU, and machine learning technologies with backend systems, databases, and APIs to create scalable, high-performance solutions. It utilizes CI/CD pipelines, agile methodologies, and enterprise-scale technologies like Google Dialogflow, Genesys, and Nuance Mix Tools. Developers also work with REST-based microservices and automated testing to ensure reliability and continuous improvement of the chatbot ecosystem.

Responsibilities:

  • Design, develop, and deploy chatbots and voicebots using leading Conversational AI platforms such as Microsoft Bot Framework and Google Dialogflow.
  • Write clean, efficient, and maintainable code following industry best practices and standards.
  • Develop custom components and tools to enhance chatbot functionality, performance, and user experience.
  • Collaborate with cross-functional teams, including developers, designers, and stakeholders, to align chatbot solutions with project goals and user needs.
  • Utilize NLP and ML techniques, including TTS, STT, and SSML, to enable intelligent and context-aware chatbot interactions.
  • Integrate chatbot systems with backend infrastructure, databases, and APIs to ensure seamless data flow and interaction.
  • Troubleshoot and resolve technical issues by analyzing logs, debugging code, and implementing continuous improvements.
  • Stay updated with emerging trends and advancements in chatbot development, AI, and Conversational UI technologies.

Qualifications

  • 3+ years of experience with the Google CCAI Bot framework, Dialogflow ES/CX, and Conversational AI technologies, including NLP, NLU, and ML.
  • 3+ years of experience in IVR application development, including Nuance grammar development.
  • Expertise in web services integration, including working with SQL databases, relational databases, and RESTful APIs.
  • Experience with Google, Genesys, and related technologies, including GVP, Nuance Mix Tools. 
  • Strong understanding of agile development and Scrum best practices.
  • Strong analytical skills for resolving technical issues in complex, distributed environments.
  • Bachelor’s degree in a technology-related field or equivalent professional experience.

Nice to have: 

  • Hands-on experience with Git, Jenkins, Maven, and automated testing methodologies.
  • Experience with Genesys Composer

We offer:

  • Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. 
  • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. 
  • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. 
  • Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. 
  • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. 
  • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. 
  • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. 

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Similar Jobs

Barracuda - Principal Account Executive

Barracuda

Mumbai, Maharashtra, India (On-Site)
5 Months ago
Coupa - Account Executive (Mid-Market)

Coupa

Seattle, Washington, United States (Remote)
1 Month ago
Tide - Partnerships Manager

Tide

United Kingdom (On-Site)
1 Month ago
NCR Voyix - SAS L1 Support

NCR Voyix

Cebu City, Central Visayas, Philippines (On-Site)
3 Weeks ago
Interface AI - Lead Product Manager, Strategic Initiatives

Interface AI

San Francisco, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Miratech - Google CCAI BOT Developer

Miratech

Ahmedabad, Gujarat, India (Remote)
1 Month ago
Haleon - Key Account Manager

Haleon

Amersfoort, Utrecht, Netherlands (Hybrid)
1 Month ago
Tide - Lead Product Manager - Banking Payments

Tide

Serbia (Hybrid)
1 Month ago
MiQ - Senior Manager -Analytics

MiQ

Bengaluru, Karnataka, India (Hybrid)
2 Months ago
clevertap - Senior Manager - Legal

clevertap

Mumbai, Maharashtra, India (On-Site)
3 Weeks ago
Crowd Strick - Ukrainian Corporate Account Executive, Territory

Crowd Strick

(Remote)
2 Months ago
Scopely - Senior Product Manager - Yahtzee!

Scopely

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)
2 Months ago
NCR Voyix - Accounts Payable Specialist

NCR Voyix

Cebu City, Central Visayas, Philippines (On-Site)
2 Months ago
HYCU - Product Marketing Manager

HYCU

Bengaluru, Karnataka, India (Hybrid)
1 Year ago
Axon - Senior Enterprise Account Executive

Axon

Chicago, Illinois, United States (Remote)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Bengaluru, Karnataka, India

Nagarro - Senior Engineer, Mainframe

Nagarro

India (Remote)
9 Months ago
Excel Hr solutions - Java developer with Server Experience

Excel Hr solutions

Navi Mumbai, Maharashtra, India (Remote)
2 Years ago
Hapag-Lloyd AG - ITSM Practice Manager – Change enablement

Hapag-Lloyd AG

Chennai, Tamil Nadu, India (On-Site)
8 Months ago
Capgemini - Java Script Developer

Capgemini

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Rackspace Technology - Cloud Engineer IV (Java Dev Google Cloud Practice Engineer)

Rackspace Technology

Gurugram, Haryana, India (Remote)
3 Months ago
Qualcomm - Memory Design Engineer

Qualcomm

Noida, Uttar Pradesh, India (On-Site)
1 Month ago
Red panda games - Software engineer Internship for Unreal game engine

Red panda games

Hyderabad, Telangana, India (Remote)
11 Months ago
DMG - Senior Staff Engineer

DMG

Bengaluru, Karnataka, India (On-Site)
6 Months ago
NCR Voyix - Software Engineer I - Angular

NCR Voyix

Hyderabad, Telangana, India (On-Site)
1 Month ago
InMobiInMobi - Manager - Operational Data Sciences

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
4 Weeks ago

Get notifed when new similar jobs are uploaded

Similar Category Jobs

Looks like we're out of matches

Set up an alert and we'll send you similar jobs the moment they appear!