Insights Consultant

2 Days ago • All levels

About the job

Summary_{By Outscal}

Cision seeks an Insights Consultant to manage day-to-day customer relationships. You'll analyze data, present findings, make recommendations, and collaborate with internal teams to ensure high-quality deliverables. A Bachelor's degree or equivalent experience is required.

Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours.

The Insights Consultant reports to the Sector Lead, Insights Consulting, and is responsible for managing day-to-day customer relationships for a subset of smaller customers within a specific sector. They address customer needs, present report findings, make recommendations, and serve as a trusted point of contact. This role coordinates and executes on tasks delegated by Senior Insights Consultants and Sector leads to ensure deliverables meet customer expectations.

What you'll do:

Works collaboratively with internal teams to ensure high quality products are delivered to customers
Contributes to the quality control of reporting
Helps to coordinate and project. manage collaboration with the delivery organization and commercial teams
Plays a key role in responding to time-sensitive questions/queries related to the client program and maintains proactive communication with the client between service reviews
Supports client communications during account and project ramp-up, including taking necessary briefs and appropriate client training
Helps prepare for client presentations by supporting scripting on findings and recommendations

What you have:

Bachelor’s degree or relevant experience will be considered in lieu of experience
Social Science Degree

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr.support@cision.com

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.