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Java Technical Support L2 Engineer

Telangana, India (On-site)

Java Technical Support L2 Engineer

2 Weeks ago • 6-9 Years • Administrative

About the job

15 skills required for this role

Test your skills to join the top 1% applicants for this job

java

shell

jenkins

ci-cd

github

microservices

elk

unix

aws

python

sql

git

linux

innovation

release-management

Job Description

The Java Technical Support L2 Engineer will provide day-to-day production support for in-house applications/Murex, manage production defects, and coordinate with various teams on new changes and implementations. Responsibilities include monitoring system performance, creating improvement initiatives, automating tasks, handling escalations, maintaining documentation, and supporting user and development teams. The role requires strong scripting skills (Shell/Python), experience with monitoring tools, and working knowledge of CI/CD pipelines. This position involves on-call support outside of regular office hours.

Must have:

6-9 years L2 Support
SQL, Unix Shell scripting, Linux
Python, ELK, basic Java
OOP, Microservices, OpenShift
CI/CD tools (Git/Jenkins), AWS
Develop monitoring tools/alerts
Manage production defects
Deploy BAU requests

Good to have:

Strong communication skills
Back-office trading application experience
Elasticsearch experience

Project description

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability, and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire, to delight our business partners through our multiple banking delivery channels.

Responsibilities

Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.

Alert respective stakeholders about delays or issues.

Management/ coordination of production defects, including cases where program changes are required.

To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team.

Coordinate with ADA Central team with new changes and responsible for all production implementations.

Maintain system operations manuals & related documents.

Monitor system performance and escalate when necessary.

Keeps track of problem tickets/reports.

Upstream and downstream coordination when necessary.

KT to new resource onboard (Support).

To provide day-to-day production support for in-house applications/Murex.

Support User and DEV team ADHOC service requests.

Historical load to correct the data-related issues.

Work with DEV team daily during the migration of different applications until successfully completed.

Skills

Must have

6-9 years of working in an L2 Support Environment with SQL, Unix Shell scripting, Linux, Python, ELK, basic Java, Object-oriented programming, Microservices, SQL, Open shift, CI/CD tools (Git hub/Jenkins), AWS

Technical background in Java full-stack

To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)

To develop monitoring tools/alerts to create proactive actions

Deploy BAU requests

Management/ coordination of production defects, including cases where program changes are required

To assist in rolling out of new version of the application adhering to the best practices of the release management procedures

Able to write scripts using shell/ Python etc. for monitoring, system troubleshooting, and maintenance operations

Experience working in elastic search for logging, monitor systems & services

Nice to have

Strong interpersonal, oral, and written communication skills

Good to have some experience working in back-office trading applications

Other

Languages

English: C2 Proficient

Seniority

Senior

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About The Company

Luxoft

1148 Active Jobs

Luxoft, a DXC Technology Company (NYSE: DXC), is a digital strategy and software engineering firm providing bespoke technology solutions that drive business change for customers the world over. Acquired by U.S. company DXC Technology in 2019, Luxoft is a global operation in 44 cities and 21 countries with an international, agile workforce of nearly 18,000 people. It combines a unique blend of engineering excellence and deep industry expertise, helping over 425 global clients innovate in the areas of automotive, financial services, travel and hospitality, healthcare, life sciences, media and telecommunications.

DXC Technology is a leading Fortune 500 IT services company which helps global companies run their mission critical systems. Together, DXC and Luxoft offer a differentiated customer-value proposition for digital transformation by combining Luxoft’s front-end digital capabilities with DXC’s expertise in IT modernization and integration. Follow our profile for regular updates and insights into technology and business needs.