Key Account Manager
Job Summary
Job Description
The Key Account Manager is responsible for overseeing operational distribution for a portfolio of key retail partners. They coordinate marketing efforts, produce launches and sales promotions to achieve sales and profit quarterly objectives. This role involves proactively contacting buyers, analyzing POS data, understanding the S&OP process, utilizing sales reports to identify opportunities, and ensuring customer satisfaction. The Key Account Manager also prepares sales forecasts, delivers presentations, and consistently meets sales targets. They also need to respond to requests within deadlines.
Must have:
- Experience in Sales or Account Management.
- Proficiency in retailer proprietary systems.
- Knowledge of collectible/toy/CPG industry and trends.
- Understanding of PowerBI.
- Excellent presentation and communication skills.
Good to have:
- Knowledge of collectible/toy/CPG industry and customer trends.
- Out of the box thinker; creative and strategic mindset.
- Experience with ERP or CRM systems preferred (MS Dynamics NAV).
- Proficiency with MS Office Suite.
Perks:
- Competitive compensation package.
- Full benefits.
- 401(K) plan with matching contributions.
- Creative work environment.
5 skills required
Job Details
But what does Funko do?
Funko is a purveyor of pop culture and licensed-focused collectibles company. Funko currently holds thousands of lenses and the rights to create tens of thousands of characters – one of the largest portfolios in the pop culture and collectibles industry. Funko’s Pop! Vinyl is the number one stylized vinyl collectible on the market, selling millions of figures to fans around the world.
The Key Account Manager is responsible for overseeing operational distribution for a portfolio of key retail partners, coordinating marketing efforts, producing launches and sales promotions with assigned retail partners to achieve sales and profit quarterly objectives.
What You’ll Do
- Proactively contact buyers through outgoing calls and emails; actively sell and support new categories and departments
- Analyzes POS and industry trends to suggest products to client.
- Understands S&OP process to drive customer focused sales and build healthy product mix
- Utilize sales and inventory reports to identify licenses and products to solicit your customers.
- Continually looking for opportunities to cross sell across all of Funko’s product categories
- Coordinate with marketing team on retail level-based activities
- Identify and grow opportunities with clientele and collaborate with Sales Management to ensure strategic growth attainment plan.
- Participate in continued education/training to learn about new and existing product lines and improve sales techniques; be a trusted advisor on all things Funko.
- Ensure the highest level of customer satisfaction resulting in increased productivity and achieving quarterly incentive goals.
- Prepare quarterly and annual sales forecasts for all assigned accounts to ensure appropriate inventory levels.
- Create and deliver presentations tailored to your customer’s long-term business needs.
- Consistently meet quota and revenue targets
- Maintain high customer satisfaction with assigned portfolio
- Endeavour to action/respond within requested deadlines
What You’ll Bring
- 2-4 years’ experience in a Sales or Account Management role, preferably for a consumer product company selling direct to large, national retailers.
- Proficient in retailer proprietary systems
- Knowledge of collectible/toy/CPG industry and customer trends.
- Out of the box thinker; creative and strategic mindset.
- Understanding of PowerBI
- Proven account management or other relevant sales experience.
- Understanding of S&OP process to drive customer focused sales and build healthy product mix.
- History of successful conflict-resolution and de-escalation of issues with customers.
- Project-oriented, pro-active, creative and self-motivated work style.
- Proven ability to effectively manage multiple projects amid changing priorities in a fast-paced environment while consistently delivering superior results within given deadlines.
- Exceptional organization and time management skills.
- Degree from accredited college or technical school preferred.
- Excellent presentation and communication skills, both written and verbal
- Ability to provide reports to management on customer's needs, problems, interests, competitive activities, and potential for new products and services.
- Ability to create and deliver presentations tailored to the audience needs
- Experience with ERP or CRM systems preferred (MS Dynamics NAV)
- Proficiency with MS Office Suite
Salary Information
The base salary range for this position in the selected city is $73,600 - $92,000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
What Funko Offers
Funko offers a competitive compensation package with full benefits and a 401(K) plan with matching contributions from the company. Most importantly, we offer a creative work environment with people who love pop culture just as much as you do. Can’t wait to gush about your latest binge? Neither can we! Looking for a place where your favorite pop culture t-shirt will receive the compliments it deserves? We know how you feel!
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About The Company
Thank you for considering a career with Funko! We appreciate your interest in joining our vibrant community. Here, we celebrate creativity, passion, and the joy of fandom. Whether you’re looking to unleash your potential in a dynamic role or collaborate with fellow enthusiasts, we’re excited to explore the possibilities together. Your journey to bringing joy to fans starts here!
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