Key Account Manager

About Playtech 
Founded in 1999 and listed on the London Stock Exchange's Main Market, Playtech is a technology leader in the gaming industry with over 7,000 employees across 20 countries. Playtech delivers business intelligence-driven gaming software, services, content, and platform technology, making it a leader in the industry. To learn more about Playtech's company culture, visit https://www.playtechpeople.com/. 

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Recognizing differences and ensuring our processes are transparent is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?  

Playtech’s Eyecon unit is looking for an energetic Key Account Manager with strong customer focus and communication skills.

For this position, we are considering candidates from Gibraltar, Spain, Malta and the UK.

Your influential mission. You will... 

• Maintain business status with customers, handle issues, and build rapport
• Ensure effective response to customer queries and issues
• Influence customers through well-developed relationships
• Understand customer organizations, products, and key contacts
• Leverage relationships to exploit Eyecon's products and games
• Maximise product distribution opportunities
• Maintain or expand Customer Account Plans and build business cases for new requests and innovations
• Negotiate variations and forecast customer actions
• Offer complementary third-party products through Eyecon
• Provide consultation and influence through knowledge and insights
• Document key customer information for knowledge sharing

Components for success. You...

• Uphold company values, Code of Conduct, and policies
• Demonstrate professional standards, critical thinking, and continuous improvement
• Exhibit active listening, influence, negotiation, and presentation skills
• Collaborate effectively with team members
• Communicate effectively in informal, formal, and written formats
• Show accountability and dependability in project management and problem-solving
• Have strong work ethic and confidence
• Have self-awareness and prudent judgment
• Have account management or relevant experience in any sector
• Have strong analytical, technical, and project management skills
• Have ability to manage and maintain professional relationships
• Have strong customer focus

You'll get extra points for... 

• Gaming industry experience

Thrive in a culture that values...  

• Innovation and provides a pathway for professional development based on your contributions. 

• Collaboration with a diverse, international team in an environment that encourages innovation and values your input

PLAYTECH'S EYECON UNIT

Eyecon is known for creating some of the best-known slots on the market, with over 100 titles and engagement tools that enhance player experience. We are proud partners with the world’s biggest casino operators, thanks to our award-winning team's flexible digital solutions.

Our team drives operational success and shapes the future of gaming, maintaining Eyecon’s legacy of fun and immersive games. Joining us means gaining expertise in Playtech’s structure and products while contributing to a culture of innovation and continuous improvement.