Learning & Operations

1 Month ago • 2-3 Years • Operations

About the job

Job Description

This Learning & Operations role focuses on scaling GrowthX's flagship product, Immersion, to 1000 members. Responsibilities include building and evolving core content, conducting in-depth research to identify gaps and pain points, creating actionable content and resources, actively gathering member feedback, and building systems for project evaluation and feedback. The role involves building tools and resources to aid member creation, proposing and deploying solutions, and ensuring a seamless member experience through the identification and resolution of gaps. Extensive communication with members is crucial for gathering insights and understanding their needs. The goal is to directly impact the lives and careers of thousands of members.
Must have:
  • 2-3 years of experience
  • System & process building skills
  • Strong research abilities
  • Excellent communication & interpersonal skills
  • Experience talking to people and solving career problems
  • On-camera presence
Good to have:
  • Understanding of startup environments
  • Adaptability and ability to iterate quickly
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About the job

About GrowthX

GrowthX is a membership club for leaders & founders. Our members are from Google, Amazon, Razorpay, Airbnb, CRED, Paytm, Zerodha, Swiggy- you name a startup and they’ll most likely be part of GrowthX.

The GrowthX membership gives 3 things- one, structured learning taught by top leaders in the country, second, a curated social media platform that becomes their safe space to soundboard about anything, & third, orbit changing outcomes- whether it’s cracking interviews, getting promoted or hiring their own teams.

GrowthX is a profitable company, and is also backed by the largest seed round in the world with 212 angel investors. Our founders were leaders from Razorpay & CRED and the team is a diverse team ex-founders, growth leaders, PHD researchers, game designers, & artists.

What differentiates a great learning from a bad one?

Great learning experiences have great outcomes. If you really think of it, all learning experiences that are bragged about have created an outcome for the learner and in turn transformation. Curated environments, people and experiences impact how well and fast we learn.

Transformation is at the core of learning at GrowthX

Learning is a core product at GrowthX. That means for our user, to go from Point A to Point B, Learning is one of the biggest levers. Learning is like fitness. Just like in fitness, you can break a goal down into smaller input levers. For example, if the goal is to lose 2 kgs in 3 months, the input levers to it would be working out for 60 mins & eating about 1300 calories a day. Similarly, for learning, the outcome can be broken down into 3 input levers:

  • Consumption
  • Creation
  • Evaluation


And transformation is a given if these input levers are met.

The 3 pillars of learning at GrowthX

  • Consumption


Consumption is nothing but how easy it is to understand extremely complex subjects & how actionable the content is. How well is a complex topic broken down so that someone can apply it the very next day. With deeper consumption comes better learning.

  • Creation


Consuming content is just one part of the work. A huge chunk is creating proof of work to apply what what you’ve learnt. Imagine if we could just watch someone workout and get fit. But that’s not how it works right? Creating proof of work is where serendipity happens.

  • Evaluation


Evaluating the proof of work a member creates so they can iterate on it and further improve. Feedback loops are super important. In turn, understanding what needs to be built for consumption and creation.

Now, that you have this context,

What will you do?

Immersion, our flagship product has gone through 22 iterations. It’s seen the 1 → 10 journey and we now want to scale this to a 1000 member experience. All of this, while keeping our members and their experience at the core. That’s where you come in. You will be responsible for scaling and be the main owner of our flagship product, Immersion. What does that mean?

  • Build & evolve the core content
    • In depth research to understand gaps, pain points and the market
    • Create in depth, actionable content & resources
    • Actively speak to members to get feedback
    • Build a draft of a proposed solution
    • Get feedback from the program directors
    • Build & deploy
  • Enable members to create the best projects:
    • Researching on how other learning players tackle this
    • Building nuanced resources by member goals, industry, role etc. to aid creation
    • Be the insights person for the product & tech team on how to build the best creation & editor platform
    • Propose solutions & deploy
  • Enable members to iterate and improve their work & impact:
    • Build systems to evaluate projects
    • Build systems to give in-depth feedback to members
    • Build tools and resources to help members go from point A → point B in their work.
  • Build the most seamless experience
    • Understand member touch points
    • Evaluate these touch points for gaps
    • Build and execute journeys for a seamless experience
  • Talk to members
    • Our members are at the centre of everything we do
    • Talking to them is the quickest and best way to get context and insights.
    • You’ll talk to members to understand them, what’s working & what can be better


You will be the right fit if:

  • You have 2-3 years of experience
  • Have a knack for building systems & processes
  • Research is core to everything you do
  • Love talking to people & solving career problems
  • Have a presence on camera & great interpersonal skills


All this, while being extremely curious and empathetic.

What will be the outcome of your work

  • You directly transform the lives of 1000s of members
    • You will directly impact their work and the product they work on
    • You will impact how they look at their careers and navigate through it
    • You will impact how they transition from early → mid → senior
    • To even seeing members transform personally
  • What you build is used by the top leaders & operators in their work
    • Name a startup in India, & it’s likely that operators, leaders or founders from the company are a part of the Growth Community
    • Members solve complex problems at work by using our structures & frameworks
  • You indirectly play a role in impacting the revenue of 100s of companies
    • What we teach is real
    • It’s impactful and actionable
    • And, it gets real outcomes


Culture fitment

  • You understand pros and cons of a small team You know what you’re getting into, and the prospect of joining a small and growing team excites you.You want ownership over your work and can function independently.
  • You want more responsibility and accountability doesn’t scare you. You want to drive impact in your particular area of expertise on the product.
  • You understand the startup mindset.You are comfortable with uncertainty and remain adaptable in what you do. You seek to build quick iterations and learn fast. You’re used to being scrappy and can function in a way that is nimble and resourceful.
  • You seek growth.
  • You’ve effectively worked on small and close-knit teams. You’re comfortable having little support structure but know what it looks like and feel empowered to build it.
  • You’re motivated by impact and the opportunity to create something new. You care about what you build and want to create with efficiency.
  • You’re user-driven in what you do. You’re comfortable and eager to meet customers and want to develop an empathetic understanding of their problems to ensure we’re building the right solutions.


If you want to read more about what our members have to say, https://growthx.club/stories

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About The Company

Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

Bengaluru, Karnataka, India (On-Site)

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