Manager, Ad Ops

4 Months ago • 8-13 Years • Operations • $210,000 PA - $475,000 PA

Job Summary

Job Description

Netflix seeks a Manager of Ad Operations to lead UCAN and LATAM teams responsible for ad campaign activation, troubleshooting, and revenue maximization. This role involves partnering with various teams (Account Management, Marketplace, Product) to design efficient workflows, develop metrics, and improve operational performance. Responsibilities include vendor management, performance monitoring, risk reporting, and driving continuous improvement in SLAs. The ideal candidate possesses deep ad tech expertise, experience with various ad platforms, and a proven ability to manage global teams and projects.
Must have:
  • 8+ years Ad Ops/Ad Tech experience
  • 5+ years management experience
  • Deep understanding of ad platforms (GAM/FreeWheel, etc.)
  • Cross-functional relationship building
  • Data-driven problem-solving
Good to have:
  • Experience with proprietary Ad Technology
  • Fluent in Spanish/Brazilian Portuguese
  • Project management certifications
  • Experience in international environments
Perks:
  • Comprehensive health plans
  • Mental health support
  • 401k retirement plan
  • Stock option program
  • Paid time off
  • Flexible time off

Job Details

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

At Netflix, our mission is to entertain the world through stories shared at the right place and at the right time. The Ad Channels Operations team is core to ensuring strong partnerships with our advertising partners while protecting the experience for our viewers.  

We’re looking for a stunning, savvy Manager of Ad Operations who will lead the teams that steward ad campaign activations, troubleshooting, and maximize revenue delivery for our clients. In partnership with our Account Management, Marketplace, and Product teams, they will be responsible for designing best-in-class post-sales workflows that are both locally relevant and globally impactful.

Curiosity, ad tech knowledge, vendor management, and a meticulous approach to global scale are the keys to success. Our ideal candidate is an expert in the Ad ecosystem with a passion for innovative creative formats and experience in linear advertising and Dynamic Ad Insertion

In this role, you will

  • Lead the UCAN and LATAM Ad Operations teams that are responsible for campaign activation, troubleshooting, and revenue maximization

  • Partner with the Product and Business operations teams to iterate on scaled workflows, navigating between efficient vendor support and future state of automation 

  • Partner with the Account Management and Marketplace teams to ensure on-time activation and efficient engagement model

  • Develop metrics and measure performance against business requirements, aligning improvement projects to bridge operational shortfalls and identify future improvement opportunities. Collect data to identify root-cause problems.

  • Define external vendor's support strategy and diversity to ensure proper day-to-day support, load balancing, and business continuity

  • Monitor Global delivery performance for the business inclusive of risk reporting and PMP/PG/Direct partner-spend to prioritize activation, escalation and troubleshooting

  • Capture future Ad Operations business needs as the business scales and translate to a future state of support (delegate, automate, eliminate)

  • Ensure consistency and alignment across all regional Ad Operations team, leveraging a follow-the-sun model

  • Oversee final feature and acceptance testing of new Ad Server features and capabilities that will be leveraged by the Ad Operations team to support the business

  • Drive continuous improvement on SLAs for campaign activation and optimization to exceed client and partner expectations 

  • Advocate, understand, and communicate the company values

The ideal candidate has:

  • 8+ years of Ad Operations, and/or Ad Tech experience with applied project management methodologies and certifications

  • 5+ years of managerial experience, experience with global markets a plus

  • Deep comprehension of Commercial Ad Platforms (GAM/FreeWheel, Xandr, Nielsen, DV, IAS, Salesforce)

  • Experience working in proprietary Ad Technology is preferred 

  • Strong familiarity with Direct IO, Programmatic, and Live Advertising 

  • Strengths building cross-functional relationships, developing insights, managing projects, and articulating success

  • Mastered simplifying complexity, managing large sets of inputs, and prioritizing with precision

  • A data-driven approach to problem-solving and analysis; managing accountability for deliverables

  • Driven partnerships with Product and Business operations teams for tooling and workflow implementation

  • Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed

  • Excellent verbal and written communication skills and exceptional attention to detail

  • Fluent in Spanish and/or Brazilian Portuguese a plus

  • Experience in international environments

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $210,000 - $475,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits .

Netflix is a unique culture and environment.  Learn more .

is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Similar Jobs

NVIDIA - Senior Software Engineer – AI Infrastructure and Tooling

NVIDIA

California, United States (Remote)
1 Month ago
Playtika - IT Infrastructure Engineer

Playtika

Ukraine (On-Site)
5 Months ago
ByteDance - Senior Backend Software Engineer - Global E-Commerce Supply Chain Merchant Platform

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Meta - Production Engineer

Meta

New York, New York, United States (Remote)
5 Months ago
Rackspace Technology - Software Engineer IV

Rackspace Technology

India (Remote)
1 Month ago
Immutable - Senior Manager, Customer Operations

Immutable

Hong Kong, Hong Kong (Hybrid)
1 Month ago
Sporty Group - IT Engineer- LatAm

Sporty Group

Brazil (On-Site)
5 Months ago
Keywords Studios - Senior Purchasing Coordinator

Keywords Studios

Lombardy, Italy (Hybrid)
1 Month ago
Keywords Studios - Customer Support Team Lead - Remote

Keywords Studios

Suginami City, Tokyo, Japan (Remote)
1 Month ago
Tesla - Business Planning Analyst

Tesla

Berlin, Berlin, Germany (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

ByteDance - Senior Security Software Architect - Security Engineering - San Jose

ByteDance

San Jose, California, United States (On-Site)
4 Months ago
Canva - Backend Engineer - Organising Content

Canva

Sydney, New South Wales, Australia (Remote)
1 Month ago
ByteDance - Senior Backend Software Engineer - Global E-Commerce Supply Chain Inventory

ByteDance

San Jose, California, United States (On-Site)
5 Months ago
Canva - Staff Backend Engineer - Product Insights Enablement - Java

Canva

Auckland, Auckland, New Zealand (Remote)
1 Month ago
Canva - Senior Backend Software Engineer - Java - RPC

Canva

Auckland, Auckland, New Zealand (Remote)
3 Weeks ago
Meta - Production Engineer

Meta

Sunnyvale, California, United States (Remote)
5 Months ago
NetEase Games - Infrastructure Engineer

NetEase Games

Quebec, Canada (Remote)
1 Month ago
ByteDance - Research Scientist Intern (Traffic Infrastructure Global Engineering)

ByteDance

Seattle, Washington, United States (On-Site)
1 Month ago
Zazz - Solutions Architect - Backend Development

Zazz

India (On-Site)
4 Months ago
ByteDance - Senior Backend Software Engineer - Global E-Commerce Supply Chain Operation Platform

ByteDance

San Jose, California, United States (On-Site)
5 Months ago

Get notifed when new similar jobs are uploaded

Jobs in Los Angeles, California, United States

Flowplay llc - Part-time Mandarin-Speaking Customer Service Agent - Remote

Flowplay llc

Seattle, Washington, United States (Remote)
3 Weeks ago
Rackspace Technology - Principal MLOps Engineer

Rackspace Technology

San Antonio, Texas, United States (Remote)
1 Month ago
Interactive Brokers - Senior Cloud Security Engineer

Interactive Brokers

Greenwich, Connecticut, United States (Hybrid)
6 Months ago
Epic Games - Senior DevOps Programmer

Epic Games

United States (On-Site)
2 Months ago
Light Speed Studios - Lead QA

Light Speed Studios

Irvine, California, United States (On-Site)
1 Month ago
Next Level Business Services - SFDC Admin/Developer

Next Level Business Services

Jersey City, New Jersey, United States (On-Site)
6 Months ago
AGS - American Gaming Systems - Field Service Technician II

AGS - American Gaming Systems

Wilson, Oklahoma, United States (On-Site)
1 Month ago
Salesforce - Senior Solution Architect/Trade Promotion Management

Salesforce

Massachusetts, United States (Remote)
4 Weeks ago
Riot Games - Manager, Software Engineering - VALORANT, Live Design

Riot Games

Los Angeles, California, United States (On-Site)
6 Months ago
AGS - American Gaming Systems - Field Service Technician I

AGS - American Gaming Systems

Michigan, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Canva - Revenue Operations Lead

Canva

Los Angeles, California, United States (Remote)
1 Month ago
PlayStation Global - Staff Portfolio Manager

PlayStation Global

Carlsbad, California, United States (On-Site)
2 Months ago
Netflix - Manager, Talent Operations Design - Live Experiences

Netflix

Los Angeles, California, United States (Remote)
6 Months ago
Sporty Group - Data Scientist

Sporty Group

(Remote)
1 Month ago
Netflix - Workplace Coordinator

Netflix

Los Angeles, California, United States (On-Site)
3 Months ago
Trendyol - Customs Professional

Trendyol

Riyadh, Riyadh Province, Saudi Arabia (Hybrid)
5 Months ago
Rackspace Technology - Lead Engineer

Rackspace Technology

England, United Kingdom (Remote)
4 Weeks ago
Kronospan - IT Service Centre Manager M/F

Kronospan

Chennai, Tamil Nadu, India (On-Site)
5 Months ago
Riot Games - Operations Coordinator - Remote Broadcast Centers

Riot Games

Dublin, County Dublin, Ireland (On-Site)
1 Month ago
NVIDIA - Senior Manager, Vendor Management

NVIDIA

Santa Clara, California, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

About The Company

Netflix is one of the world's leading entertainment services with over 247 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

London, England, United Kingdom (On-Site)

Berlin, Berlin, Germany (On-Site)

Milan, Lombardy, Italy (On-Site)

Paris, Île-de-France, France (On-Site)

Seoul, South Korea (On-Site)

Los Angeles, California, United States (On-Site)

Los Gatos, California, United States (On-Site)

Pennsylvania, United States (On-Site)

View All Jobs

Get notified when new jobs are added by Netflix

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug