Office Assistant (Facilities Coordinator)

E2open is the connected supply chain platform that enables the world’s largest companies to transform the way they make, move, and sell goods and services. We connect more than 400,000 partners as one multi-enterprise network. Powered by the network, data, and applications, our SaaS platform anticipates disruptions and opportunities to help companies improve efficiency, reduce waste, and operate sustainably. Our employees around the world are focused on delivering enduring value for our clients.

Office Assistant (Facilities Coordinator) 

DEPARTMENT:   Facilities Karlsruhe, Germany

POSITION OVERVIEW

The Facilities Coordinator will work onsite at the designated office location, working closely with the Sr. Facilities Manager or Lead, Facilities to support all Facilities activities in the office. They will manage one office and are the first point of contact for internal and external customers seeking support and information from the Facilities organization of e2open. They are responsible for managing office functions including repair, maintenance and cleanliness of their assigned office and equipment, security badge and access assignments, daily office operations, and maintaining office records. They are the Culture Committee lead for their designated facility/facilities and are responsible to organize and coordinate company events.

RESPONSIBILITES:

• First and foremost, the Facilities Coordinator is a customer service role to support e2open team members and outside guests, attending to their in-office needs and supporting group meetings
• Manage visitor check in/out.
• Work closely with Human Resources to onboard and offboard team members. New hire activities include assisting with first day orientation, desk assignment, issuance of employee photo ID and security access badge, provide office tour, and situate for virtual onboarding presentation. Offboarding activities include coordinating company asset returns, deactivating security badge, and cleaning assigned workspace.
• Routinely update seating chart, adding new hires assigned to your office and removing terminated employees
• Responsible for organizing weekly breakfasts or monthly lunches, and ordering and maintaining canteen supplies
• Provide basic audio/visual support and troubleshooting for meetings, coordinating with IT as needed
• Works with the office Culture Committee to organize quality of life events, company celebrations and annual events
• Act as site Emergency Safety Team Leader following defined safety procedures
• Maintain data input in various team spreadsheets
• Participate in Compliance audits (ISO 27001, etc.)
• May provide basic assistance for office remodels, reconfigurations, and moves
• Liaises with Property Management firm for office needs such as temperature adjustments, maintenance, and repair of office(s)
• Support general receiving functions and perform all related administrative documentation associated with receiving & shipping
• Other tasks and activities as assigned

QUALIFICATIONS AND EXPERIENCE:

• High School Diploma or equivalent is required
• 2+ years of customer service experience, prefer within a corporate office setting, hotel concierge, or front desk
• Reliable self-starter, able to perform with minimal supervision
• Ability to work in a team environment with a positive attitude and strong customer service approach
• A professional demeanor
• Highly organized with great follow-up skills
• Strong communication skills, both written and verbal
• Ability to multitask and meet deadlines
• Previous experience using Office 365, SharePoint, and Concur, preferred
• Listening and learning (Ability to assess priorities quickly, and become proficient with protocol, culture, and processes)

PHYSICAL REQUIREMENTS:

• The position will require mobility throughout the day
• Heavy lifting may be necessary, 25lbs plus
• This is an in-office position

#LI-DNI

E2open is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

E2open participates in the E-verify program in certain locations, as required by law.

E2open does not accept unsolicited referrals or resumes from any source other than directly from candidates or preferred vendors. We will not consider unsolicited referrals.