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Office manager (Astana, Kazakhstan)

Office manager (Astana, Kazakhstan)

2 Months ago • 2 Years + • Facilities Management • Undisclosed

About the job

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Job Description

Playrix seeks an experienced Office Manager for its Astana, Kazakhstan office. Responsibilities encompass daily office operations, exceptional customer service for employees and stakeholders, managing minor office projects, overseeing food and beverage programs, planning office events, and handling all maintenance. The role includes front-of-house management (visitor access, mail, supplies), collaboration with cross-functional teams, employee onboarding, vendor management, budget oversight, safety and security, and process development. The ideal candidate possesses 2+ years' experience in administration, facility management, or hospitality, with proven project management skills and high emotional intelligence.

Must have:

2+ years admin/facility/hospitality experience
Project management & organization skills
High emotional intelligence
Strong interpersonal skills
Vendor management & budget oversight
Office operations & maintenance

Good to have:

Experience with 1C
HR field experience

Perks:

Flexible schedule
Voluntary health insurance
Paid vacation & sick leave
Gym memberships reimbursement
Professional development opportunities
Company events & merch

Office manager

About the company

Playrix is one of the most successful mobile game development companies  in the world. In terms of mobile application revenue, we rank first in Europe  and are in the top 3 worldwide. Our games have been installed 2.3 billion times (that's a third of the world's population!) and more than 30 million people around the world play them every day.

Team, about the role

We're looking for an experienced and attentive Office Manager to look after our office in Astana. You will manage day-to-day operations of the office, providing exceptional level of customer service to employees and third party stakeholders, running minor office modifications projects, leading food and beverage management, office events, and all maintenance programs and services in-between.

Tasks

Oversee front of house activities such as: visitor and access management, food and beverage programs, mail and post activities, office supply management.
Work closely with colleagues, cross-functional teams, and leadership to promote wellness and productivity.
Interact closely with new employees for onboarding activities, provide assistance in solving individual cases and during business trips.
Oversee services contracts and manage partners/ suppliers relationship, conduct procurement activities in line with the company policy.
Responsible for suppliers and vendors service performance, including operational and business reviews, monitoring and driving vendors to meet agreed requirements.
Oversee office budget and partner with finance and procurement teams.
Manage local safety, security, housekeeping, and facilities-related concerns and communicate status and updates effectively.
Manage workplace incident and communications activities.
Develop operational processes such as: regular office maintenance programs inc housekeeping, “quick fix” solutions, minor office modifications and planning of workplace safety equipment.
Participate and be proactive in the development and enhancement of the internal processed for Office Management team.

Requirements

2+ years of experience in administration, facility management or hospitality experience with responsibility for operations and service delivery.
Demonstrate a experience with organising, prioritising, and overseeing projects and tasks concurrently.
High level of emotional intelligence.
Strong organisational and interpersonal skills.
Experience with 1C and in the HR field will be an advantage.

Our Perks

Flexibility at work

For most positions we offer a flexible schedule, and employees can work from anywhere in the world (except for the Russian Federation and the Republic of Belarus). You can do your work however and wherever you like — we only evaluate your results.

Caring for health and well-being

We provide voluntary health insurance for employees and their children, and reimburse online sessions with a psychologist.
We offer fully paid vacation days and sick leave. In certain circumstances, you can request additional days off.
We support leading a healthy lifestyle and reimburse the cost of gym memberships and fitness app subscriptions.

Professional development and education

We pay for participation in specialized conferences and courses and hold our own internal conferences.
We offer discounts on English language courses and courses for the languages of the countries in which the company operates.

Events and merch

We regularly hold offline events like team meetings, big corporate parties, and informal office parties.
We also regularly organize fun competitions, quizzes, hackathons, and online fitness challenges.
We have a merch store with an internal currency you can use to buy unique gifts. We give out this currency as a gift for significant dates, and you can earn more by participating in events and company activities.