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Platform Support Engineer (PlayStation Network)

2 Months ago • All levels • Network Engineering

Job Summary

Job Description

As a Platform Support Engineer for PlayStation Network, you'll support teams providing services on a platform with over 100 million active users. Responsibilities include configuring and managing secure cloud networking, managing accounts and permissions for various tools, and managing traffic using DNS, firewalls, and CDNs. You will collaborate closely with international teams on improving efficiency through technology adoption, tool selection, and process improvements. Experience with large-scale server systems, network security, and secure account management is essential. Excellent English communication skills are mandatory due to frequent interaction with overseas teams. The role involves working within the PlayStation Network's engineering department, responsible for the planning, design, development, and operation of the platform.
Must have:
  • Public cloud experience
  • Large-scale network experience
  • Security framework knowledge
  • Programming (Python/Go)
  • Monitoring tools experience
  • IaC tools (CloudFormation/Terraform)
  • Business-level English and Japanese

Job Details

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

 

■ 職務内容
 
PlayStation Networkは全世界で1億人を超えるアクティブユーザーを有しており、ユーザーの反応をダイレクトに感じられる環境の中で、ユーザーに最高のエクスペリエンスを提供すべく、さらなる発展に向けて日々チャレンジしています。
 
所属予定のチームでは、PlayStation Network上でサービスを提供しているチーム向けに、セキュリティ要件を満たしたネットワークの設定や各種権限管理など、プラットフォームチームが提供するインフラ基盤の効率的な利用をサポートする業務を担います。海外のチームと密に連携し、より効率的、省力的に業務を進めるための技術導入、ツール選定、プロセス改善をグローバルで行います。
 
[主な業務]
・セキュリティ要件を満たしたクラウドネットワーキングの設定、運用
・セキュリティ要件を満たした各種ツールのアカウント発行、権限管理、プロセス策定
・DNS、Firewall、CDNなどのトラフィックマネジメントに関する設定、運用
・システムのObservabilityに関するツールの設定、運用
 
数千台規模のサーバーシステム管理の経験がある方、大規模なネットワークサービスにおいてネットワーク設定やセキュリティ向上施策を行った経験のある方、多数のユーザーが利用するツールにおいてセキュアなアカウント管理、権限管理の経験がある方がマッチします。また他部署や海外チームとの連携が日常的にあるため、英語でのコミュニケーションは必須となります。
 
 
■ 組織・チーム紹介
PlayStation Networkの企画・設計・開発・運用を担っているエンジニアリング部門です。
PlayStationのライフサイクルを構成する、クライアントソフトウェアからゲームコンテンツ配信・販売機能、オンラインゲーム機能、ソーシャルコミュニティ機能等のプラットフォームサービスまで、幅広くコンシューマーやゲームデベロッパーへサービスを提供しています。
チーム内外問わず、技術、コスト、効率といったことをフラットに議論できる職場です。職業柄ゲームが好きな社員が多く、PlayStationに対する思い入れも強いです。
 
本ポジションのチームは、USのチームと密接にコミュニケーション・コラボレーションが必要なため、英語の活用や出張の機会も多くあります。
PlayStation5の成功を更に加速させ、その先のPlayStationビジネスを切り拓く熱意のある方をお待ちしております!
 
 
■ 必要とされる専門性・経験
以下のうち、複数のスキル、経験を持つ方を歓迎します。
 
- パブリッククラウド環境でのサービス構築、運用経験
- 大規模なネットワークサービスにおける、ネットワーク設定経験、トラフィックマネジメント経験
- セキュリティフレームワークとコンプライアンス標準に関する知識
- PythonやGoなどの複数のプログラミング言語の利用経験
- 監視ツール、APMの活用経験
- CloudFormationやTerraformなどのIaCツールの設計と導入の経験
- ビジネスレベルの日本語・英語能力
- 顧客や同僚との良好なコミュニケーション能力
 
 
■参考情報
https://aws.amazon.com/jp/solutions/case-studies/sony-interactive-ent-case-study/

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

 

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About The Company

Sony Interactive Entertainment, the company behind PlayStation, pushes the boundaries of entertainment and innovation, starting from the launch of the original PlayStation in Japan in 1994. Today, we continue to deliver innovative and thrilling experiences to a global audience through our PlayStation line of products and services that include generation-defining hardware, pioneering network services, and award-winning games. Headquartered in San Mateo, California, with global functions in California, London, and Tokyo, and game development studios around the world as part of PlayStation Studios, we believe that the power of play is borderless. Sony Interactive Entertainment is a wholly owned subsidiary of Sony Group Corporation.


For more information about our company, please visit SonyInteractive.com. For more information about PlayStation products, please visit PlayStation.com.


Want to take your career to the next level? Search open job vacancies at any of the Sony Interactive sites by visiting playstation.com/careers/

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