Process Excellence Specialist III - UK Shift
Job Summary
Job Description
The Process Excellence Specialist III will act as an advocate in developing the overall Process Excellence framework, developing a quality assessment system, and assisting in developing and executing risk best practices. Responsibilities include coordinating with functional managers to create the framework, serving as a subject matter expert to ensure compliance, developing SOPs, creating reporting and KPI metrics, and conducting service level reviews. The role also involves overseeing risk management programs, conducting audits, ensuring system compliance, developing processes and policies, conducting risk assessments, and acting as a conduit between internal control owners and external auditors. The ideal candidate will have proven experience reviewing accounting and finance processes, advanced knowledge of the competitive landscape, and strong skills in risk management, internal controls, and SOX regulations.
Must have:
- Experience in reviewing accounting and finance processes
- Advanced knowledge of risk management and SOX
- Strong communication and problem-solving skills
- Proficiency in MS Office and Oracle
- Ability to develop automation processes
Good to have:
- ISO Certification
- Enterprise Risk Management
- Project Management Certification
- Accounting or Audit Certification
6 skills required
Job Details
JOB DESCRIPTION:
Acts as an advocate in development of overall Process Excellence framework. Develop quality assessment system & publish its findings. Assist in development & execution of risk best practices through audits, assessments, and policy making.
Shift Timings: UK Hours
JOB REQUIREMENTS:
Key Accountabilities
• Coordinate with functional managers to create process excellence framework.
• Serves as the subject matter expert to ensure documents, projects, process, and product initiatives comply with regulatory and legal requirements and enterprise policy.
• Extensively work with functional managers to develop & publish SOPs in line with management policy.
• Develop reporting and KPI metrics / dashboards to present progress to senior leadership.
• Develop customer feedback scorecard for the CFO Org. Conducts regular service level reviews with onshore business partners and implement improvements.
• Oversees implementation of operational and non-operational risk management & process excellence programs by providing guidance and assistance to functional units with the identification, evaluation, understanding, management, and communication of risk.
• To initiate periodic audits of various processes, publish report and share recommendations.
• To ensure access to various accounting & reporting systems (Oracle, OneStream) are compliant with statutory & internal policy requirements.
• Develops Processes, charters, policies, methodologies, and reports.
• Conducts risk assessments and documents findings where the deviation from an information security or IT Risk policy or standard is desired.
• Ensures risk remediation plans meet key business objectives and partners with the business owners to follow through with corrective action steps.
• Conducts detailed analysis of risk rating, risk appetite, and provides data driven summaries to business leaders.
• Conducts annual audits for industry specific reports, including ISO & SOX.
• Updates internal controls where necessary to support changing environments.
• Executes as the conduit between internal control owners and external auditors, including kickoff meetings, interview requests, closing meetings, and evidence gathering.
• Accountable for completion of all daily, weekly, monthly processing requirements in line with SLAs.
• Proactively identify improvements to current processes and implement these in line with SOX and GAAP requirements
JOB DESCRIPTION
Knowledge
• Proactive individual with proven experience in reviewing various accounting and finance processes & creation of process framework
• Advanced knowledge of the competitive/regulatory landscape and company's key challenges.
• Advanced knowledge gained through IT Risk Management, Governance, Risk and Compliance, Information Security, Data Privacy, Vendor Management, and/or Business Continuity Management role in a global organization, professional services/consulting firm, or within a related industry.
• Process oriented individual with a good grasp of internal controls and SOX regulations
• Excellent communication and problem-solving skills
Skills
• Ability to develop automation processes and controls across multiple business units.
• Ability to operate independently with minimal supervision.
• Ability to apply knowledge of risk management assessment, and IA policy and procedures to develop, implement, and maintain a secure business environment.
• Demonstrated organizational skills and ability to manage multiple projects at once, drive execution and meet deadlines.
• Strong technical writing and verbal communication skills and the ability to present analysis and conclusions with clarity and professionalism to all levels of management.
• Proficiency with MS Word, MS Excel, and MS PowerPoint . Oracle experience and Power preferred.
• Strong customer service skills including timely communication.
• Strong conflict resolution skills, including issue resolution via escalations.
Education
• Bachelor’s degree in Computer Science, Computer Studies, Information Technology, Information Security, Accounting or a related field preferred.
Certifications
• ISO Certification
• Enterprise Risk Management
Project Management
• Any other Accounting or Audit Certification preferred
Experience
• 5-7 Years of experience in a similar field
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