Product Design Manager

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview

Diligent is recruiting a Product Design Manager to join our Product team. This role will have responsibility to define experience strategy for our products, collaboration with our product and engineering teams, and ownership of our design related artifacts. We are looking for someone who enjoys working within a faced-paced team environment, where you will have opportunity to truly contribute and make a difference.

Key Responsibilities

• Define experience strategy for one or more of Diligent's products
• Close collaboration with Product Management and Engineering to support quality and timely delivery of the product roadmap
• Definition and demonstrable design of products, supported by a rigorous process
• Execution of research (discovery, exploratory and validation) as needed
• Succinct communication of design to stakeholders demonstrating a strong understanding of business objectives, design and your users
• Ownership of design-related tasks and artifacts
• Contribute to a culture of continuous improvement and learning
• Partnering with your team to see products to release and beyond delivery
• Management and mentoring of a product design squad

Required Experience/Skills:

• 8 years of relevant experience
• Degree in design, technology or psychology (or equivalent work experience)
• A varied skill profile within User Experience Design, with core expertise in Interaction (UX) Design, UI Design or Design Research
• Experience designing SaaS products for the B2B market in a distributed Agile environment
• Experience leading the design of products with a high-level of complexity, shepherding them from inception (or redesign) to release to continued enhancement or sunset
• Proficiency with current design tools
• Excellent verbal and written communication skills
• Experience designing mobile and web-based applications
• A portfolio of work demonstrating your design process and passion for design – online or pdf is required for consideration

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}